Support Coordinator
VOLUNTEERS OF AMERICA SOUTH CENTRAL LOUISIANA•Baton Rouge, LA
•Onsite
About The Position
The Support Coordinator will monitor service delivery of their caseload. This is a full-time, non-exempt position.
Requirements
- Bachelor’s degree in the Human Service Field
- Must become certified in IHC and Plan of Care within the first three months of employment
- Maintain valid driver’s license and vehicle insurance
- Excellent writing and computer skills required
Nice To Haves
- Non-Certified Support Coordinator
Responsibilities
- Review referrals and assess program eligibility
- Complete intake and initial assessment of services timely
- Adhere to all of the OAAS policies, procedures and timelines
- Develop and monitor service plans in accordance with regulatory guidelines
- Maintain contact with program participants in accordance with regulatory guidelines
- Assist with developing and monitoring monthly budgets, where applicable, for program participants
- Assist program participants with obtaining community support, resources and services
- Maintain required documentation (service logs, POCs, etc)
- Submit service logs and billing documentation according to procedure
- Attend all OAAS Mandatory meetings and trainings
- Check and respond to all phone calls daily
- Maintain training requirements
- Report any significant concerns and critical incidents to supervisor/SIMS
- Rotate on call 24 hour support to program participants
Benefits
- Health, Dental, and Vision Insurance
- 403-B Pension Plan
- Short and Long Term Disability Insurances
- Life Insurance
- paid annual holidays
- Vacation and Sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
