Support Coordinator
VOLUNTEERS OF AMERICA SOUTH CENTRAL LOUISIANA•Lafayette, LA
•Onsite
About The Position
Monitor service delivery of caseload.
Requirements
- Bachelor’s degree in the Human Service Field
- Within first three months of employment, must become certified in IHC and Plan of Care
- Maintain valid driver’s license and vehicle insurance
- Excellent writing skills required
- Excellent computer skills required
Nice To Haves
- Communication Proficiency
- Accountability for Others
- Balanced Decision Making
- Leading Others
- Flexibility
- Initiative
- Analysis of Data
- Problem Management
Responsibilities
- Review referrals and assess program eligibility
- Complete intake and initial assessment of services timely
- Adhere to all of the OAAS policies, procedures and timelines
- Develop and monitor service plans in accordance with regulatory guidelines
- Maintain contact with program participants in accordance with regulatory guidelines
- Assist with developing and monitoring monthly budgets, where applicable, for program participants
- Assist program participants with obtaining community support, resources and services
- Maintain required documentation (service logs, POCs, etc)
- Submit service logs and billing documentation according to procedure
- Attend all OAAS Mandatory meetings and trainings
- Check and respond to all phone calls daily
- Maintain training requirements
- Report any significant concerns and critical incidents to supervisor/SIMS
- Rotate on call 24 hour support to program participants
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
