Support Coordinator

Talent Space, Inc. • Nashau, NH

13h • Onsite

About The Position

Talent Space, Inc. is seeking a Support Coordinator for a long-term contract in Nashua, NH! This Services and Support Coordinator position is for a key individual who will work at our facility in Nashua NH supporting both internal and external customer's experience with solutions, processes, and services.

Requirements

• Minimum of 3 years relevant experience.
• Solid working knowledge of Windows OS and MS Office applications including Outlook, Teams, and Excel.
• Experience with database tracking and management systems.
• Strong interpersonal skills to work with internal and external customers.
• Strong attention to details, ability to multitask and organizational skills.
• Understanding of general and technical aspects of various contract requirements and processes.
• Ability to work with reports.
• Must maintain the ability to work in a team environment and provide responsive customer service to team members even with constant interruptions.
• Must be a US Citizen.

Responsibilities

• Works on administrative assignments with clearly defined objectives according to prescribed procedures and requests.
• Enter, Maintain, and support data entry in various systems to support delivery operations.
• Establish and maintain close communication with both internal organization and external customers to ensure optimal performance in support services and contractual obligations.
• Communicates with customers for issue resolution and response.
• Solves a broad range of service / support requests varying in scope and complexity.
• Document processes and work instructions.
• Perform data analysis.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed