Support Coordinator (CD) - Developmental Disabilities

Hanover County Government•Atlee, VA

2d•Hybrid

About The Position

This is a professional position that is responsible for providing support coordination services for children and adults receiving intellectual and/or developmental disabilities and/or co-occurring mental health and/or substance use disorder services. The incumbent performs complex tasks to assess, plan, coordinate, and link to services. The Support Coordinator position is part of Hanover County's Career Development Program (CD). The Support Coordinator Ladder has three (3) levels: Support Coordinator I, II, and III. The Support Coordinator reports to a Support Coordination Supervisor or Program Coordinator and supervises no staff. Hanover County is a proud recipient of the 2026 Top Workplaces award, seeking a dedicated individual to join their team of creative and talented support coordinators. The incumbent will handle a manageable caseload to allow for personalized attention and support to individuals with developmental and/or intellectual disabilities. Join a team committed to promoting safety, respect, trust, and a sense of belonging with each other and the individuals we serve. Hanover is a vibrant and growing community located 10 minutes north of Richmond, Virginia with a diverse population. In Hanover County, you’ll find more than a job, you’ll discover a place to grow, thrive, and make a lasting impact in the lives of the individuals we support. If you enjoy working in a professional position that balances working independently with collaborating as part of a team, come join a community that values innovation, inclusivity, and collaboration, and take pride in shaping a brighter future for those we serve.

Requirements

Bachelor's degree required in a human service field (master's degree preferred) with at least one (1) year of related work experience – OR – Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable.
Must obtain valid Driver's License within 30 days of employment to be eligible to operate a county vehicle.
Must be able to successfully pass CPR/First Aid training as well as behavior management as required by regulation, including but not limited to Title 12 of the Virginia Administrative Code. This training process includes a hands-on, in-person demonstration of first aid and CPR competency, for successful completion. This demonstration requires bending, lifting, and completing activities on the floor.

Nice To Haves

Designated as a Qualified Developmental Disabilities Professional (QDDP) or Qualified Mental Health Professional (QMHP) preferred.

Responsibilities

Completes comprehensive assessments of individual needs, supports and service gaps, determine level of care according to existing DMAS ICF/ID/DD criteria and enhanced case management requirements.
Gathers relevant medical, social, and psychological data and conducts interviews with the individual/caregiver to determine services received and services needed.
Ensures the development, coordination, implementation, monitoring, and modification of individual services plans using a person centered approach; review and update service plans; coordinate and monitor the implementation of the Individual Service Plan (ISP); make referrals and link individual to multiple service provides/agencies; monitor the implementation of the ISP, the health and safety/quality of care for the individual with intellectual/developmental disabilities, through regular contacts with providers, periodic site visits and home visits with the individual.
Evaluates the quality of services provided and changes in the individual’s condition and counsels the individual.
Enhances community integration through increasing individual’s community access and involvement.
Completes documentation and maintains accurate case records in accordance with regular review by regulatory agencies.
Understands expectations set forth through DBHDS, Department of Justice and Licensure.
Develops and maintains good working relationships with community resources, and agencies to ensure effective coordination of services.
Performs related duties as assigned.