Support Coach Lead - Ozark Oaks

Freeman Health System • Jasper, MO

28d

About The Position

The Support Coach Lead teaches, leads, and models effective, positive direct care for individuals affected by behavioral health issues, including substance use, trauma, and mental illness, as well as individuals with cognitive challenges. The role uses trauma-informed and person-centered approaches to foster healthy interactions and relationships and promote independence and autonomy for people served.

Requirements

• High school diploma or equivalent.
• Sufficient sensory-motor dexterity to perform tasks such as operating a keyboard, phone, fax/scanner, copier, calculator, and other office equipment as needed.
• Normal range of hearing and manual dexterity to assist clients with day-to-day living routines.
• Ability to sit for prolonged periods; walk and stand frequently; bend and stoop; and lift up to 50 pounds.
• Ability to use a computer.
• TB test upon hire.
• Ability to drive in adverse weather conditions.
• Ability to use a vehicle for travel or transportation when requested.

Nice To Haves

• At least one year of basic supervisory experience.

Responsibilities

• Ensure Support Coach shifts are covered for 24/7 facility care, work open shifts when assigned staff cannot work, and complete on-call duties as assigned.
• Train staff effectively, follow training guidelines provided by the Residential Administrator, and ensure competencies are completed, including training in all building drills.
• Communicate proactively and directly with the Supervisor about known issues related to Support Coach duties.
• Orient and assist new clients as they transition to a new living environment and help complete new-client admission documentation.
• Complete duties and appointments assigned by the Residential Administrator.
• Lead staff and clients with positivity.
• Complete required documentation within established timeframes and according to quality standards set by state and federal regulations, CARF certifications, and program expectations.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED