Temporary Support Clerk
About The Position
Excelsia Injury Care is seeking a Temporary Support Clerk to join their team. The company's mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers, Excelsia aims to be a leading provider of injury care, offering a full continuum of outpatient care including medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical services. They are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination. Excelsia operates on values of respect and trustworthiness, adhering to high legal, regulatory, and ethical standards, and integrating environmental, social, and governance (ESG) considerations into their business practices.
Requirements
- Excellent verbal and written communication skills.
- Knowledge of computer applications, including Windows, Outlook, and Microsoft Office.
- Strong problem-solving and organizational skills.
- Detail-oriented.
- Ability to multi-task.
- Confidence in working independently.
- Typing speed of 50+ WPM.
- Working knowledge of insurance guidelines and billing and collection procedures.
- Ability to effectively interact with doctors, attorneys, patients, and co-workers.
Responsibilities
- Request medical bills for attorneys via email, fax, and other websites.
- Manage emails and portal requests from attorneys.
- Scan bills into the EMR upon receipt.
- Complete payments for requested bills when necessary.
- Follow up on accounts in a timely manner.
- Communicate with office staff as needed.
- Perform other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
