Support Center Fulfillment Agent
About The Position
WSP is seeking a part-time Fulfillment Processor for our operation in Aurora, CO. The Fulfillment Processor is responsible for fulfilling transponders requests from customers. Duties include the responsibility of properly assigning appropriate type of transponder to customer accounts and preparing the outbound package for delivery to customer. Job requires exceptional organization skills, knowledge of MS Office, Windows, proficient-typing skills, self-initiative, excellent phone and customer service skills. May be reassigned on a long term or temporary basis to another location, other shifts, or other schedules, to balance manpower or meet the needs of the company. Considering local candidates only.
Requirements
- Knowledge of MS Office, Windows
- Proficient-typing skills
- Ability to adhere to strict attendance requirements
- Ability to achieve and maintain departmental performance standards
- Must be able to pass background and drug screening
- Must be able to lift and carry up to 50 pounds, walk and stand
- Vision for reading, recording and interpreting information
- Daily use of computer and keyboard, standard office equipment and telephone
- Ability to access, input, and retrieve information from the computer
- Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP’s Code of Conduct and related policies and procedures
- Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies
Nice To Haves
- Exceptional organization skills
- Self-initiative
- Excellent phone and customer service skills
Responsibilities
- Assign transponders: Process both internal mount and external mount transponders requests.
- Transponders Delivery Preparation: Ensure transponders and all fulfillment mailing correspondence are placed in correct package/envelope for customer. Ensure proper postage/shipping cost is affixed to outbound envelope/package.
- Transponder Possession: Ensure transponders are properly stored at the completion of each shift per Standard Operation Procedure.
- Perform related duties as assigned by Supervisor
- Meet or exceed performance criteria established for the position
- Maintain compliance with all company policies and procedures
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Disability coverage
- Life insurance
- Retirement savings
- Paid sick leave
- Paid vacation (or other personal time)
- Paid parental leave
- Paid time off for purposes of bereavement
- Paid time off for purposes of voting
- Paid time off for purposes of attendance at naturalization proceedings
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
