Support Assistant III - Psychiatric Emergency Services (PES)

Denver Health and Hospital AuthorityDenver, CO
Onsite

About The Position

We are recruiting for a mission-driven Support Assistant III - Psychiatric Emergency Services (PES) to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Requirements

  • High School Diploma or GED
  • 1-3 years clerical experience.
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Knowledge of budgeting principles and practices sufficient to assist the department to achieve their goals while adhering to this budget.
  • Intermediate knowledge of databases sufficient to be able to research, analyze, and report.
  • Telephone etiquette, computer, organization and communication skills are a must.
  • Ability to handle multiple priorities and needs at one time.
  • Skilled in independently adapting, interpreting and applying written guidelines, precedents, and standardized work practice to a variety of unprecedented or problematic situations.
  • Ability to maintain adequate office supplies.
  • Ability to demonstrate professional work behavior by following guidelines as established by policies and procedures.
  • Recognizes, initiates, and leads improvement efforts.
  • Microsoft System experience required.

Responsibilities

  • Answer telephone calls in the main office, assist customers, patients and employees with concerns.
  • Accurately and timely input changes and data into computer system including but not limited to catering, floorstock, AD-13, guest and after-hours meals, requisitions, and physical inventory.
  • Prepares monthly training packets for department meeting.
  • Maintains and updates Safety Data Sheets and chemical inventory.
  • Manages storage of temperature logs, employee trainings, Safety Data Sheets, and vehicle certifications for regulatory compliance. Purges unnecessary files and follows storage and retention policy.
  • Serves are department Safety Representative, completes and documents quarterly Environment of Care Safety Checklists, and attends required safety meetings. Leads department Safety Committee.
  • Conducts weekly and monthly tests of the eye wash stations and hand sinks according to schedule.
  • Renews required licenses, certifications, insurance and labor postings for the food service operation annually.
  • Distributes weekly catering production sheets and communicates add-on orders in a timely manner.

Benefits

  • Generous paid time off, starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
  • 100% paid parental leave up to 6 weeks
  • Immediate eligibility for retirement plans with employer contribution up to 9.5%
  • Generous medical, dental, vision plans
  • Employer-paid disability and life insurance
  • Comprehensive well-being programs including on-site employee fitness center and nationally recognized RESTORE Center
  • Free RTD EcoPass (public transportation)
  • Childcare discount programs & exclusive perks on large brands, travel, and more
  • Tuition reimbursement & assistance
  • Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
  • Professional clinical advancement program & shared governance
  • Public Service Loan Forgiveness (PSLF) eligible employer
  • Free student loan coaching and assistance navigating the PSLF program
  • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
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