Support Assistant I - Clerk - Labor & Delivery - P/T - Nights

Denver Health and Hospital Authority•Denver, CO

About The Position

Under general supervision, provides administrative and clerical assistance to support the operation of the assigned nursing unit. Collaborates with other staff and leaders in the development, management, and operation of the unit. This position is in Labor and Delivery, a 15-bed unit caring for low- and high-risk mothers and equipped with three operating rooms and five PACU bays. The role may require coverage of more than one unit and work in and around a busy surgical setting.

Requirements

1–3 years of clerical or customer service experience.
Knowledge of medical terminology.
Mathematical and organizational abilities.
Good written and oral communication skills.
Detail-oriented and able to solve minor issues.
Able to work in and around a busy surgical setting.
Able to read and follow written instructions and write brief notes about activities performed during the shift.
Able to cover more than one unit.
Microsoft Office Suite required.

Responsibilities

Monitor incoming computerized or written orders accurately and promptly; transcribe physicians’ orders, notify an RN of STAT orders, and clarify difficult-to-read orders.
Greet patients and visitors with awareness of cultural and age differences, maintain patient confidentiality, provide customer-focused service, answer phones and call lights promptly, and accurately relay messages and patient information to Nursing.
Activate patients in appropriate systems; obtain medical record numbers and patient stickers; prepare charts, patient bands, and paperwork; transfer patient information when needed; and ensure paperwork is submitted and exchanged.
Prepare discharge, transfer, or demise records and related paperwork for Medical Records; prepare and distribute required unit flow sheets; and file face sheets, lab slips, and appointments in patient charts.
Prepare laboratory slips, enter orders into the computer, call or schedule appointments according to written or verbal orders, and organize charts.
Interact professionally with colleagues and the public in keeping with the Denver Dozen and Denver Health’s mission, and participate in the peer review process.

Benefits

Paid time off starting at 28 days per year, including vacation, personal/sick time, and seven holidays.
100% paid parental leave for up to six weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans, plus employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and perks on brands, travel, and more.
Tuition reimbursement and assistance.
Education, coaching, and professional development opportunities through the Workforce Development Center.
Professional clinical advancement program and shared governance.
Public Service Loan Forgiveness-eligible employer, with free student loan coaching and assistance navigating the program.
National Health Service Corps and Colorado Health Service Corps eligible employer.