Support and Deployment Engineer

Azeus Convene

14h•Onsite

About The Position

Azeus Systems Limited is looking for a Support and Deployment Engineer to be part of our growing support team for our product, Azeus Convene. Azeus Convene is a multi-awarded meeting and collaboration solution for Boards and Leadership Teams. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries, which has already been recognized by reputable institutions across the globe. Visit azeusconvene.com for more information. As a Support and Deployment Engineer, you will deploy and configure systems architectures to ensure security frameworks are properly implemented. You will work closely with systems administrators and project team members to support system configuration, and to set up and maintain cost-effective and efficient hardware and software deployments that satisfy project requirements.

Requirements

Fast learner with excellent problem-solving skills
Good organizational skills; able to work well under pressure and time constraints
Flexible and able to adapt to changing shift schedules, as you may be assigned to work on weekends, holidays, and across different time zones
Excellent interpersonal and teamwork skills.

Responsibilities

Deploy servers with hardening and firewall policies between servers
Support the deployment of applications developed by Azeus in the cloud (AWS, Azure, KSA cloud, etc.)
Carry out the deployment of applications developed by Azeus on client premises.
Prepare to handle server and application software hardening, firewall policy setup, etc.
Identify and analyze system integration problems
Resolve server issues by identifying the root cause and taking immediate remedial action
Formulate and implement corrective actions in case a problem re-occurs
Formulate and implement preventive actions to prevent issues from happening again
Identify recurring tasks and recommend tools to automate those tasks
Be on-call for support cases