Support Analyst

Naphcare, Inc.•Phoenix, AZ

1d•Remote

About The Position

NaphCare has an excellent opportunity for a Support Analyst to join our team remotely at the Arizona Department of Corrections Regional Office. NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare. This is a remote position that may require travel.

Requirements

Associate's degree preferred
Experience with Correctional HealthCare accrediting bodies (NCCHC, ACA), preferred but not required.
Advanced computer skills, including proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfort learning compliance tracking systems and databases
Excellent skills in the areas of organization, attention to detail, time management and an ability to manage multiple tasks.
Familiarity with virtual meeting platforms (e.g., Teams, Zoom) for scheduling and coordination
Ability to take initiative with projects to work both independently and as a team member.
Excellent interpersonal and communication skills
Ability to work and sit in front of a computer approximately 8 hours per day, talking and listening to communicate effectively with team members, visual acuity to perform an activity such as: preparing data/information and viewing a computer terminal, ability to work under pressure

Responsibilities

Communicates in a professional manner with all managers, employees, vendors and clients of NaphCare
Perform various clerical and administrative functions to assist in maintaining and organizing files, records, and documentation in accordance with organizational expectations and policy
Enter and update data in compliance tracking systems, spreadsheets, and databases
Track deadlines for accreditation related submissions and follow up with responsible staff
Promotes, supports, and adheres to all policies outlined in the Employee Handbook
Seeks resources for direction, when necessary
Performs all other related functions and duties as assigned