Support Analyst

Fresh Express•Windermere, FL

2d•Onsite

About The Position

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along with business process optimization. This role partners closely with all business Operations, and IT to ensure system reliability, data integrity, and continuous improvement of core business processes.

Requirements

Strong focus on financial, Manufacturing, or Supply Chain modules along with business process optimization.
Partners closely with all business Operations, and IT to ensure system reliability, data integrity, and continuous improvement of core business processes.

Nice To Haves

Experience with EDI (ANSI X12, mapping, or troubleshooting)
Technical background (SQL, data queries, report writing, or system integrations)
Experience in manufacturing, Finance or distribution environments
Familiarity with IBM i (iSeries/AS400) environments

Responsibilities

Support, maintain, and enhance ERP systems (e.g., PRMS, BPCS, JD Edwards, or similar)
Serve as the primary liaison between IT and Finance for system-related initiatives
Analyze and troubleshoot ERP issues, ensuring timely resolution and minimal business disruption
Lead and support month-end and year-end financial processes within the ERP system
Develop and maintain reports, queries, and data extracts to support business needs
Rotating afterhours support.
Collaborate with cross-functional teams to improve workflows and system utilization
Support EDI transactions and integrations as needed, including coordination with internal teams and external partners
Assist with system upgrades, patches, testing, and documentation
Ensure data accuracy, integrity, and compliance with internal controls
Ability to translate business requirements into system solutions