Support Analyst
About The Position
Support Analyst Are you ready to take the next step in your IT career? As a Support Analyst I, you’ll be on the front lines of helping employees stay productive, connected, and confident in their technology. This entry‑level role is a great opportunity to build hands‑on experience, learn from seasoned IT professionals, and grow within an established and collaborative environment. What You’ll Do: You will play a key role in keeping our technology running smoothly by providing responsive IT support, maintaining desktop systems and applications, and managing user access. You’ll help deploy and test new tools, keep accurate inventory and documentation, and work closely with IT teams to deliver reliable solutions. You’ll also contribute to evaluating emerging technologies and analyzing system usage to support future growth and capacity planning.
Requirements
- Knowledge of computer hardware, operating systems, and desktop applications
- Experience troubleshooting hardware and software issues
- Familiarity with diagnostic tools, standards, and protocols
- Strong analytical and problem-solving skills
- The ability to prioritize tasks in a fast-paced environment
- Excellent communication skills and a collaborative mindset
- A Bachelor’s degree in Computer Science or a related field, or an equivalent combination of education and experience
Responsibilities
- Providing responsive IT support
- Maintaining desktop systems and applications
- Managing user access
- Deploying and testing new tools
- Keeping accurate inventory and documentation
- Working closely with IT teams to deliver reliable solutions
- Evaluating emerging technologies
- Analyzing system usage to support future growth and capacity planning
Benefits
- Bonus eligible
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
