Supply Operations Quality US Distribution Lead

Pfizer • Memphis, TN

13d • Onsite

About The Position

At Pfizer, our purpose is to deliver breakthroughs that change patients’ lives. In this role, you will provide strategic quality leadership for U.S. distribution operations, helping ensure that products move through the supply chain with the quality, compliance, and reliability patients depend on. You will serve as a trusted quality leader across warehousing, transportation, cold chain, and logistics activities, partnering across functions to protect product quality, enable supply continuity, and strengthen inspection readiness across the network.

Requirements

• BA/BS with 6+ years of experience in scientific, technical, or related discipline or MBA/MS with 5+ years of experience or PhD/JD with 1+ year of experience or MD/DVM with any years of relevant experience
• Significant experience in pharmaceutical quality, supply chain, manufacturing, distribution, or another highly regulated environment.
• Strong knowledge of GMP and GDP requirements and how they apply to logistics, storage, transportation, and product quality.
• Demonstrated experience supporting or leading regulatory inspections and audits, including preparation and follow-through.
• Proven ability to lead teams, coach colleagues, and build organizational capability.
• Strong decision-making, communication, and cross-functional collaboration skills.
• Experience working with quality systems and digital tools such as SAP, Veeva Vault, and Microsoft Office 365.

Nice To Haves

• Experience leading quality oversight for third-party logistics providers or multi-site distribution networks.
• Demonstrated success driving inspection readiness and sustainable remediation in complex operational environments.
• Experience leading process simplification, standardization, or digital enablement initiatives.
• Strong understanding of cold chain operations, transportation quality risks, and supply continuity planning.
• Ability to influence senior stakeholders and lead through ambiguity, change, and high-impact quality events.
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance

Responsibilities

• Provide end-to-end quality oversight for U.S. distribution operations, including warehousing, transportation, and cold chain activities.
• Serve as the senior quality authority for assigned logistics and distribution sites, using sound, risk-based judgment to support compliant and efficient operations.
• Lead regulatory, internal, and customer inspection readiness activities, including preparation, hosting, response strategy, and remediation.
• Drive effective governance of deviations, CAPAs, change controls, audits, and other quality system processes.
• Partner with stakeholders across Supply Chain, Regulatory, Market Quality, Security, and commercial teams to resolve complex quality issues and protect product supply.
• Use quality metrics, trends, and operational insights to identify risks, improve processes, and strengthen overall system performance.
• Lead and develop colleagues by building capability, strengthening quality culture, and supporting succession planning and organizational growth.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Senior