Supply & Logistics Operations Manager DACH

Sobi

3d

About The Position

Under the supervision of the Senior Finance & Logistics Manager & Customer Care Lead, the role objective is to manage, coordinate and execute demand planning, supply, logistics and operational tasks for Sobi's across Germany, Austria and Switzerland (DE – AT – CH). The overarching goal of the Finance & Logistics & Customer Care department — ensuring reliable, timely and patient-focused delivery of Sobi's products, including in urgent and emergency situations — is strongly connected with the purpose and responsibilities of this role. Building a genuine understanding of how demand is generated, including patient-driven demand, and translating this understanding into robust, well-coordinated supply and logistics execution is a high-impact responsibility within Sobi, directly contributing to patient supply reliability across the DACH region. The role covers local S&OP and demand planning activities, logistics launch readiness, and close coordination with Regulatory Affairs and Quality, including acting as the local IFS system contact. It also carries finance-related interfaces — including net sales and volume reporting, Gross-to-Net administration and period close support — and coordination tasks connected to the Order-to-Cash process and the day-to-day operations of the customer care team. The candidate works closely with other members of the Finance & Logistics department, local cross-functional teams, and Regulatory Affairs and Quality to prepare and support demand, supply and finance-related tasks — and, where urgent situations require it, contributes directly e.g. to emergency deliveries so patients receive their treatment without delay.

Requirements

• University degree in a relevant field
• Minimum 2–3 years of professional experience
• Background in supply, logistics, planning or broader finance functions
• Advanced Excel capabilities
• Strong PowerPoint skills
• Strong practical experience with ERP systems
• Experience monitoring and interpreting financial and operational performance KPIs
• Advanced data-management and visualisation skills, including Power BI
• AI-native mindset and ability to apply AI tools to operational work
• Strong analytical, cross-functional and hands-on problem-solving skills
• Highly organised and rigorous, with a strong commitment to timelines and deadlines while remaining flexible as priorities change
• Strong analytical and project/team management skills and innovative thinking
• Ability to perform successfully in highly dynamic and rapidly changing environments
• Active involvement in and contribution to the continuous optimization of internal processes and external workflows
• Structured, analytical, team-oriented and independent working style with a high level of self-motivation and reliability.
• Willingness to accept responsibility, Sense of duty and urgency
• Fluency in German at native level and proficiency in English at business level are required, both written and spoken

Responsibilities

• Support and coordinate local S&OP / demand planning activities for DE – AT – CH
• Build a genuine understanding of how demand is generated — including patient-driven demand
• Assist with local launch readiness tasks for logistics, helping ensure new products reach patients smoothly and on time
• Act as a bridge to Regulatory Affairs & Quality, helping keep supply-related tasks compliant and aligned
• Serve as local ERP system contact, supporting system adoption and troubleshooting
• Support net sales/volume analytics & reporting, including Daily Sales Reporting
• Assist with Gross-to-Net (G2N) administration and contribute to G2N tasks during period close
• Generate insights from distribution channel and G2N controlling
• Contribute to wholesale and hospital channel customer strategy discussions
• Support ERP planning on net sales, volume, and price
• Support tasks within the Order-to-Cash process , helping ensure systems and processes run smoothly
• Coordinate day-to-day tasks with the customer care team , without formal management responsibility
• Contribute to training and onboarding materials for existing and new products/processes
• Identify and support process improvement initiatives, including AI-supported order handling and other automation opportunities

Benefits

• Competitive compensation for your work
• Emphasis on work/life balance
• Collaborative and team-oriented environment
• Opportunities for professional growth
• Diversity and Inclusion
• Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments
• competitive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level