Supply Chain Systems Specialist
About The Position
The Supply Chain Systems Specialist reports to the Supply Chain organization and supports, optimizes, and governs Supply Chain technology solutions, with a primary focus on Source-to-Pay (S2P) applications such as SAP Ariba and related platforms. The role bridges business stakeholders and technology teams to ensure system capabilities support business objectives, compliance requirements, and operational efficiency. It calls for an analytical mindset, knowledge of procurement operations (including third party), and a commitment to continuous improvement, accountability, and transparency. The specialist serves as a functional subject matter expert and supports users, system performance, application changes, system documentation, master data governance, data flows, reporting, audits, and digital transformation efforts. The position collaborates with IT, Procurement, Warehouse, and Finance teams to resolve issues and continually improve supply chain systems. The position is based in Columbus, Ohio, with an onsite schedule Tuesday through Thursday. NiSource is a public utility providing essential services 24/7, and employees may be asked to support emergency response efforts outside normal hours or assist with tasks beyond typical responsibilities. Candidates must be authorized to work in the United States without current or future employer sponsorship.
Requirements
- Associate's degree in Business Analytics, Data Science, Supply Chain Management, Information Systems, or a related field.
- 1–3 years of experience in data analytics, performance management, or business intelligence roles; Supply Chain domain exposure is strongly preferred.
- Excellent communication, interpersonal, and leadership skills.
- Knowledge and experience in procurement, category management, warehouse/inventory management, or a related function.
- Ability to identify challenges and propose creative solutions.
- Familiarity with data governance principles, master data management, and system validation practices.
- Experience with enterprise systems such as SAP, Ariba, Coupa, or similar tools.
- Valid driver's license.
- Legally authorized to work in the United States without requiring employer sponsorship now or in the future.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Serve as a functional subject matter expert for Supply Chain and Source-to-Pay solutions, including SAP Ariba and related integrated applications.
- Provide day-to-day support to system users, troubleshoot issues, and coordinate resolution with internal IT teams and external vendors.
- Monitor system performance, identify optimization opportunities, and recommend process improvements.
- Support application upgrades, releases, testing activities, and deployment efforts.
- Develop and maintain system documentation, training materials, and user guides.
- Provide guidance and recommendations to the Product Owner regarding system enhancements, issue resolution, and process improvements.
- Participate in testing, rollout, and documentation of new or upgraded supply chain applications; verify outputs, troubleshoot defects, and train end users.
- Govern supplier, material, commodity, purchasing, and organizational master data within Supply Chain systems.
- Coordinate data flows between procurement, inventory, logistics, and supplier-relation systems to ensure timely and accurate reporting of purchase orders, inventory levels, and supplier scorecards.
- Support digital transformation and automation efforts across supply chain applications.
- Respond promptly to system disruptions or user inquiries to minimize impact on supply chain operations.
- Stay current with industry trends and best practices in procurement and supply chain solutions.
- Support continuous improvement initiatives that enhance reporting accuracy, usability, and accessibility.
- Provide accurate and timely supply chain reporting for enterprise strategic planning and day-to-day operations.
- Support internal and external audits by providing necessary data and performance documentation.
- Communicate user requirements, system issues, and enhancement requests to IT, ensuring alignment with enterprise architecture and data governance standards.
- Build and maintain strong relationships with IT, Procurement, Warehouse, and Finance teams to support knowledge sharing and continual system optimization.
- Follow safety requirements, report hazards, and help maintain a safe environment.
- Support emergency response efforts when required, potentially outside normal hours or beyond typical responsibilities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
