Supply Chain Support Specialist Intern
The Pennsylvania State University•University Park, FL
•Onsite
About The Position
We are searching for a self-disciplined, highly motivated, and customer service-oriented individual for the role of Supply Chain Support Specialist Intern to join our Supply Chain Department at the Applied Research Laboratory (ARL) at Penn State. This position will be responsible for supporting various supply chain functions including customer support for ARL’s secure data exchange and supplier information management system. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.
Requirements
- Ability to use and apply AI in a business environment
- Past success in providing ideas in written form for clear comprehension to an audience
- Demonstrated ability to work through a difficult problem, using proper steps to define and formulate ideas to reach a solution
- Success in an office environment, where various forms of communication and organizational skills were crucial to be effective
- Demonstrated ability to exercise discretion
- Ability to express yourself and ideas successfully to others in order to provide understanding
- Demonstrated organization skills
Nice To Haves
- Current eligibility for access to classified information at the Secret level or higher and may be subject to a government background investigation to upgrade clearance eligibility, if required
Responsibilities
- Maintain ARL’s Supply Chain Information Management system, including supplier compliance and technical capabilities
- Provide Supply Chain help-desk customer support for research & engineering activities, and business & material acquisition processes
- Assist file exchange users with password resets, MFA resets, new account setup and unlock suspended accounts
- Add/remove permissions to file exchange share spaces and delete inactive user accounts
- Set up new file folder structures as requested by ARL staff and create group permissions
- Troubleshoot any file access issues
- Investigate application issues, perform cause analysis, and take corrective actions
- Perform yearly audits ARL’s secure data exchange and Supply Chain Information Management system
- Automate supply chain work functions, services, and processes to be more efficient and user friendly
- Create/update support documentation
Benefits
- This is a paid internship opportunity
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
