Supply Chain Supervisor

Quest Diagnostics • Southfield, MI

2d • $57,475 - $103,455 • Onsite

About The Position

Reporting to the Supply Chain Manager, the Supervisor, Supply Chain leads daily operations at an assigned laboratory site or hospital network. Directly supervises a frontline team, owns site-level inventory performance, and serves as the primary supply chain contact for lab and hospital partners on site.

Requirements

• Minimum 2 years in supply chain, materials management, warehouse operations, or healthcare supply.
• Demonstrated experience leading or developing a frontline team.
• Inventory replenishment systems and supply chain operations.
• ERP inventory and requisition management.
• Supply chain analytics and performance monitoring tools.
• Lean operations principles including standard work and visual management.
• Supply chain performance metrics and operational KPIs.
• Frontline people leadership including coaching, feedback, and accountability.
• Hands-on operational execution while managing a team.
• Clear communication across all levels of the organization.
• Structured problem identification and escalation.
• Continuous improvement orientation.
• High school diploma or GED, required.
• English Required

Nice To Haves

• 3 to 5 years in supply chain operations.
• Experience with lean or visual replenishment systems.
• Prior healthcare or laboratory environment strongly preferred.
• Associate or Bachelor's degree in Supply Chain, Business, or Operations Management, preferred.
• Healthcare supply chain certification, Lean certification, or Six Sigma Green Belt, preferred.

Responsibilities

• Leads, coaches, and develops frontline team members through regular feedback and structured development conversations.
• Identifies and develops internal candidates for advancement and builds individual development plans.
• Supports career development for all team members from entry level through Lead Supply Replenisher.
• Onboards new team members and ensures readiness to perform to standard.
• Manages daily scheduling, attendance, and site coverage.
• Owns end-to-end inventory replenishment and receiving operations at the assigned site.
• Partners with laboratory and hospital operations contacts to align on supply needs and resolve exceptions.
• Enforces standard work processes across all replenishment, audit, and inventory activities.
• Reviews and approves daily requisitions and resolves inventory system exceptions.
• Leads daily operations huddles and participates in weekly management reviews.
• Owns site supply chain performance metrics, monitors results daily and drives corrective action.
• Escalates service risks and operational disruptions with urgency and clear ownership.
• Co-facilitates site-level process improvement activities and sustains outcomes.
• Maintains visual management standards and site safety and quality compliance.
• Serves as the primary supply chain contact on site for all materials and inventory matters.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED