Supply Chain Supervisor

Penske•Dearborn, MI

8h•Onsite

About The Position

The Supply Chain Supervisor is responsible for all operational activity including order entry, load planning, and load monitoring. The Supply chain Supervisor will supervise salary associates, and is responsible for performance management. Actively involved in the hiring process as well as customer interactions. Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.

Requirements

Supervise salary associates
Performance management
Hiring process involvement
Customer interactions
Order entry
Load planning
Load monitoring
Scheduling deliveries
Customer service
Meeting customer KPIs
Tracking shipments
On-time delivery
Rate negotiations with carriers
Process data analysis
Continuous improvement identification
Cost savings identification

Responsibilities

Lead team of salaried employees (includes: performance review, corrective action, and goal setting)
Provide detailed instruction to various personnel via email and phone
Act as first level escalation for customer inquires
Assist in new customer implementations
Prioritize time sensitive situations
Work with team in scheduling deliveries to receivers and providing excellent customer service
Ensuring customer’s KPI’s are hit on a daily and weekly basis
Track shipments to ensure on time delivery is met
Handle rate negotiations with carriers on a spot rate basis
Analyze process data and work on continuous improvements
Identifying cost savings opportunities for the customer
Ensuring all business needs are covered including when there are vacations, illness, etc.
Other projects as assigned by the manager