Supply Chain Services Regional Manager

Owens & MinorTallahassee, FL
Hybrid

About The Position

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™. The Supply Chain Services Regional Manager plays a key role in supporting, managing, and expanding Owens & Minor’s supply chain service offerings across an assigned region. This role is 70–80% operations-focused and 20–30% sales-focused, partnering closely with the Director of Service Line Strategy, Area Sales Directors, and internal leadership to optimize current services and support new business opportunities. Following the sale of a supply chain service or product, the Regional Manager is responsible for managing the client relationship, ensuring delivery of contracted services, and demonstrating the value of additional O&M offerings. Services may include advanced logistics, inventory management, and technology-based solutions, supported by regional teammates under this role’s leadership. The Regional Manager oversees Managers, Leads, Analysts, Technicians, and Specialists, ensuring professional staffing, workforce development, and alignment of resources to meet customer needs. This role develops engagement plans, manages performance through agreed-upon KPIs, and interfaces heavily with healthcare customers, including hospital executives.

Requirements

  • Bachelor’s degree required (Supply Chain, Business, Engineering, Finance, or related field).
  • 5–7 years of experience in logistics/supply chain operations, inventory management, project management, or strategic account management.
  • Advanced written and verbal communication skills
  • Strong persuasion and negotiation skills
  • Ability to lead cross-functional teams
  • Strong planning and organizational skills
  • Consulting and sales support skills
  • Analytical decision-making skills
  • Leadership and coaching abilities
  • Ability to work independently and as a self-starter
  • Advanced project management capabilities
  • High proficiency with PC and presentation tools

Nice To Haves

  • MBA, CPA, or CPIM preferred.
  • Healthcare experience in a large hospital or multi-hospital system strongly preferred.

Responsibilities

  • Partner with O&M teammates and leadership to ensure strong customer relationships, continuity of services, and profitability.
  • Integrate O&M service offerings into customer operations where appropriate.
  • Collaborate with the Director of Service Line Strategy and O&M leadership to develop strategies for communicating, selling, and servicing current and future O&M products and services.
  • Track and report key performance indicators to measure engagement success; identify issues and remove obstacles to ensure optimal performance.
  • Meet with strategic customers to develop business and implementation plans.
  • Lead, plan, and coordinate O&M efforts to achieve customer and organizational goals and drive profitable growth.
  • Manage engagements for all assigned logistics, inventory management, technology services, and projects.
  • Build infrastructure to rapidly deploy new initiatives.
  • Ensure engagements are professionally staffed; hire, train, and manage regional teammates.
  • Conduct annual performance reviews.
  • Communicate engagement status to customers and account management.
  • Support Quarterly Business Reviews and ensure invoices align with service scope and agreements.
  • Collaborate cross-functionally to resolve issues and ensure consistent communication.
  • Partner with the Director of Supply Chain Performance to develop SOWs and contracts supporting proposals.
  • Manage RFPs for assigned service areas; support identification and qualification of potential logistics, technology, and service customers.
  • Assist in creating internal and external sales materials to promote O&M service offerings.

Benefits

  • Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
  • Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
  • Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
  • Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
  • Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
  • Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
  • Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
  • Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.
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