Supply Chain Procurement Manager

Children's Healthcare of Atlanta•Brookhaven, GA

4d•Onsite

About The Position

The Manager Procurement is responsible for leading the day-to-day Procure-to-Pay (P2P) operations across Children's Healthcare of Atlanta while ensuring efficient, compliant, and customer-focused procurement services. This position oversees procurement operations for supplies, purchased services, capital equipment, technology, and other organizational purchasing requirements. The Manager serves as a key operational leader partnering closely with strategic sourcing, distribution, procedural supply chain, central warehouse, clinical operations, finance, accounts payable, supply chain systems, value analysis, and information systems & technology (IS&T) to optimize procurement performance, improve customer experience, strengthen supply chain resiliency, and support organizational growth initiatives. This role is responsible for driving operational excellence, developing high-performing teams, enabling technology adoption, ensuring policy compliance, managing supplier performance, and supporting system-wide procurement transformation initiatives.

Requirements

Minimum of 5 years of experience in purchasing, contracting or supply chain operations in a management or supervisory role
Proven success building and leading high-performance teams that deliver superior customer service by achieving desired results within specified timelines.
Self-motivated high achiever with proven ability to manage multiple, strategically critical projects and timelines.
Comprehensive knowledge of healthcare procurement and Procure-to-Pay (P2P) operations, including purchasing, accounts payable integration, supplier management, and inventory-related processes.
Strong understanding of healthcare supply chain operations, distribution, procedural inventory management, warehousing, value analysis, and strategic sourcing principles.
Knowledge of purchasing policies, internal controls, regulatory requirements, and governance practices related to healthcare procurement.
Working knowledge of ERP systems (Workday preferred) and procurement technologies, including Workday Financials and supply chain modules, EDI platforms, workflow automation, and reporting tools.
Knowledge of invoice discrepancy management, three-way match processes, supplier payment workflows, and financial stewardship practices.
Understanding of supplier performance management, contract compliance, GPO relationships, service-level metrics, and supplier business review processes.
Knowledge of project management, change management, operational excellence methodologies, and continuous improvement practices.
Understanding of healthcare products, purchased services, capital equipment acquisition processes, and supply chain resiliency strategies.
Experience in driving changes in a multi-hospital system in supply chain management or accounts payable, preferably in Workday ERP/supply chain applications.
Must possess excellent leadership skills and is comfortable leading in a team environment and communicating with all levels of the organization.
Strong interpersonal and leadership skills to build and motivate teams, influence decisions, and lead change.
Effective communication skills, including verbal, written, and presentation
Computer proficiency with emphasis on Microsoft Excel, Word, and Access

Nice To Haves

CPM, CSCP, CMRP certification
Workday P2P certification
Proficient in Enterprise Resource Planning (ERP) systems including Workday, Oracle, Infor or others
Proficient in managing large scale projects, PMP certification preferred

Responsibilities

Lead and manage daily Procure-to-Pay (P2P) operations for all purchasing activities across clinical and non-clinical areas.
Ensure timely and accurate procurement of supplies, services, capital equipment, technology, and purchased services.
Oversee operational performance of purchasing functions including: purchase order management, order fulfillment, supplier communications, customer service, invoice exception management, backorder mitigation, substitute product management.
Establish procedures and controls to improve procurement cycle time, order accuracy, and customer satisfaction.
Ensure procurement activities comply with organizational policies, financial controls, regulatory requirements, and contractual obligations.
Manage daily management of procure to pay functions for all purchasing needs of the organization including acquisition of goods, supplies, capital, technology and purchased services.
Manage performance of key suppliers and service providers across acute and ambulatory settings.
Lead relationship management activities with primary distribution partners and other critical suppliers.
Conduct regular supplier business reviews to evaluate: service levels, contract compliance, delivery performance, fill rate performance, pricing accuracy, backorder management, customer service responsiveness.
Collaborate with strategic sourcing to address supplier performance concerns and identify continuous improvement opportunities.
Develop, maintain, communicate, and enforce procurement policies, procedures, and standard operating practices across the organization.
Promote policy compliance, strengthen purchasing controls, and ensure alignment with organizational governance, regulatory requirements, and industry best practices.
Develop and implement training programs and educational resources that increase awareness of procurement responsibilities, policies, processes, and systems.
Serve as a procurement subject matter expert and support organizational adoption of process improvements and new technologies.
Work collaboratively with accounts payable and finance to ensure timely and accurate vendor payments through effective invoice discrepancy management processes and controls.
Lead efforts to reduce invoice exceptions, payment delays, supplier disputes, and other transactional issues while ensuring compliance with financial policies and organizational objectives.
Provide operational oversight of the organizational purchasing card (P-Card) program.
Develop and maintain P-Card policies, procedures, and controls.
Monitor compliance, spending patterns, and audit findings.
Partner with finance and accounts payable to improve card utilization and reduce improper spending.
Partner with supply chain systems and IS&T to enhance and optimize Workday and other supply chain technologies.
Lead the deployment of procurement-related system enhancements, participate in testing and change management activities, and drive automation opportunities that improve operational efficiency, data quality, and customer experience.
Develop and promote use cases for AI applications to remove process bottlenecks, reduce processing times and improve order accuracy.
Drive continuous improvement initiatives focused on operational excellence, process standardization, automation, customer service, and data integrity.
Collaborate with sourcing, operations, and analytics teams to improve procurement performance, achieve stretch goals, and implement best practices that strengthen organizational resiliency.
Partner with value analysis leadership and operational stakeholders to strengthen supply chain resiliency through proactive management of product shortages, backorders, substitutions, and supply disruptions.
Support implementation of product conversions and alternative sourcing strategies while maintaining quality and patient safety standards.
Lead procurement support for organizational growth and expansion initiatives, including acquisition of supplies, capital equipment, technology, and purchased services required for new facilities, ambulatory expansion projects, renovations, and strategic initiatives.
Develop, monitor, and report procurement performance metrics that measure operational effectiveness, customer service, supplier performance, compliance, and financial stewardship.
Utilize data-driven insights to identify opportunities, drive accountability, and implement improvement initiatives that enhance departmental performance.
Build, develop, and lead a high-performing procurement team through effective recruitment, onboarding, coaching, performance management, employee engagement, succession planning, and professional development.
Foster a culture of accountability, collaboration, continuous improvement, and customer service excellence.
Support the senior director, strategic sourcing and procurement in achieving departmental goals and enterprise supply chain objectives.
Lead and execute initiatives that improve procurement performance, customer experience, operational efficiency, supplier accountability, and overall health system performance.