Supply Chain Planning Engineer

Caterpillar•Morton, IL

10d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who care not just about the work we do – but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence. As a Supply Chain Planning Engineer, you will be responsible for performing analysis to identify and develop business improvement opportunities and to evaluate return on investment (ROI) of the opportunity.

Requirements

Knowledge of effective measurement techniques and ability to measure the quality and quantity of work effort for the purpose of improvement.
Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Knowledge of functions, principles and techniques used in supply chain management; ability to develop and use, strategies, practices and tools for controlling the logistical processes.

Nice To Haves

Experience supporting SAP systems and system enhancements, particularly in order management or sourcing environments
Familiarity with SAP solutions such as SPP, GATP, SAP S/4HANA aATP, or APO Order Management
Experience contributing to system implementations or large-scale system transformation initiatives
Ability to partner with IT teams to translate business requirements into effective system solutions
Background in IT-adjacent roles bridging business and technical stakeholders

Responsibilities

Support global customer service teams and business partners by resolving dealer order issues and ensuring timely fulfillment aligned with requested ship dates
Analyze system behavior and order execution outcomes to determine root causes of fulfillment gaps and provide clear resolutions
Serve as a subject matter resource for order management processes, addressing inquiries from dealers and internal stakeholders
Manage system-related issues through incident tickets and drive continuous improvement by creating and supporting business council enhancements and fixes
Partner with IT to document functional requirements, support testing activities, and assist in implementing order management system enhancements
Contribute to system transformation initiatives by developing functional requirements (FRDs), supporting validation, and ensuring successful deployment of solutions
Support the ongoing improvement of order management solutions to enhance system performance, accuracy, and user experience
Identify, define, and implement improvements to order management and supply chain processes to enhance performance and efficiency
Establish effective partnerships and best practices with cross-functional teams and business partners to drive alignment and results
Analyze data and performance metrics to identify opportunities for improved service levels, inventory utilization, and cost efficiency
Incorporate industry benchmarks and best practices to optimize order management and supply chain solutions