Supply Chain Planning Analyst

Dutch Bros Coffee•Phoenix, AZ

1d•Hybrid

About The Position

The Demand Planning Analyst is responsible for developing accurate, data-driven forecasts to support procurement, supply planning, and product replenishment for Dutch Bros shops, our distributors, and suppliers. This role will develop demand plans, assess current practices, define and implement future-state processes and tools, and establish cross-functional alignment—considering seasonality, regional trends, marketing initiatives, and promotional activity. By implementing effective demand planning practices, this person will optimize planning, purchasing, and inventory to efficiently support our shops and customers.

Requirements

Bachelor's Degree in Supply Chain, Business, Statistics or related field
5+ years of experience in demand planning, ideally in QSR, food service, or retail
Demonstrated success in developing forecasts using promotional, seasonal, location-based, and marketing inputs.
Experience with demand planning tools including selection and implementation.
Advanced analytical skills: BI/reporting tool experience preferred.
Ability to interpret complex datasets and turn them into action
Strong cross-functional communication and influence skills
Experience building from scratch and leading process improvement
Teamwork and Stakeholder Engagement
Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions
Must be able to collaborate in-person with occasional impromptu in-person meetings
Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels
Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches.
Must be able to occasionally move or lift office items up to 25 pounds
Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.
Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.
Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.
Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software.
Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.

Nice To Haves

Collaboration
Communication
Change Management
Data Analytics
Microsoft Office Proficiency
Detail-Oriented

Responsibilities

Develop and maintain 12–24 month vendor forecasts by region and/or distribution center
Establish relationship and communication channels with vendors to ensure alignment through seasons and business changes
Evaluate growth, regional demands, and supply chain factors to influence forecast planning
Identify key changes in forecasts to recommend corrective action and proactively address gaps
Drive accuracy on everyday items to produce supply forecasts for suppliers and distribution
Assess current forecasting processes, tools, and capabilities; define and implement improvements to reach future-state best practices.
Partner with key stakeholders to assist in development of to-be vision of demand planning
Work cross functionally to continuously improve processes to drive increased alignment and accuracy
Develop actionable reporting and dashboarding to drive visibility to necessary areas of the business
Build and maintain regional evaluation of LTOs to better integrate into future planning strategies
Lead real time reporting of current promotions to ensure preparedness across planning, distribution, assurance, procurement, and S&OP stakeholders
Evaluate New Shop Openings (NSO) to ensure performance is in line with expectations and provide actionable insights to the team
Partner with NSO team to continuously improve Grand Openings orders to evaluate risk while improving the experience for the field
Ad Hoc planning and analysis as needs of internal, and external, partners evolve