Supply Chain Manager

Amazon • Austin, TX

1d • Onsite

About The Position

This role provides crucial logistics support across major operations, focusing on Perishables Purchasing. The Supply Chain Manager will contribute to the organization's overall supply and logistics strategy, support various launch activities, and identify opportunities to reduce costs through improved buying patterns and supply channels. The position involves managing email flow, maintaining accurate records, performing data analysis, and communicating findings to the team. This role also assists in developing new reporting tools for buying teams, preparing materials for buyer communication, and monitoring functional activity processes for continuous improvement. Key responsibilities include truck forecasting, managing transportation carriers, and communicating planning issues to team leadership. The role upholds the company's core values and business philosophy with team members and partners, acts as a liaison for the Purchasing team, and monitors trucking and delivery schedules to proactively identify and resolve potential issues. The manager will review periodic reports for trends, recommend improvements, and drive improvements in key performance metrics such as order fill rate, on-time delivery, and inventory levels. Daily tracking of load status, understanding dwell times, and ensuring optimal use of the Transportation Management System (TMS) are also essential. The role requires maintaining accurate records of transactions and projections, and assisting with Transportation Procurement RFPs.

Requirements

• Advanced knowledge of inventory management, carrier relations, ordering and disposition processes and standards
• Advanced proficiency with standard ordering, delivery, trucking and transportation practices and procedures.
• Excellent mathematical skills
• Advanced proficiency with Microsoft Excel and Word.
• Strong desire to enable others to achieve success
• Comfortable with ongoing shifts in demands and priorities
• Clarifies and handles multiple concurrent and diverse activities
• Excellent client service skills
• Conveys and or consults on issues of moderate to significant complexity
• Regularly interacts with colleagues or customers up to the senior leadership level
• Provides process and policy advice to Team Members and clients/customers
• Receives general direction, work may be completed without pre-established procedures
• Resolves complex issues escalated from TM’s
• Provides direction and coaching for TM’s
• Applies analytical skills to evaluate and interprets complex situations
• Presents problem analyses and recommends solutions in a creative and logical manner
• Handles a diverse range of issues requiring evaluation of a variety of factors, including business trends
• Possesses deep understanding of the WFM organizations structure, hierarchy and approval levels
• Understands and influences the types and timing of various departmental deadlines and events
• Understands how Logistics decision and recommendations may impact third-party business and operations
• 1+ years of supply chain experience
• Bachelor's degree or equivalent

Nice To Haves

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience in requirement gathering and ability to write clear and detailed requirement document
• 3+ years of supply chain management within a procurement organization experience

Responsibilities

• Provides Logistics support across major operations company-wide (Perishables Purchasing)
• Contributes to development of the organization’s overall supply and logistics strategy.
• Supports various launch activities by performing services including: Attends and participates in regional, national and inter-team meetings, Maintaining OneNote updates (SOP’s), Forecasting - Logistics
• Identifies, evaluates and capitalizes on opportunities to reduce costs by improving buying patterns and supply channels through collaboration with purchasing
• Accurately manages email flow, maintains good records of communications and provides documentation as required to support inquires and help with issue resolution
• Compiles data, ensures accuracy and performs in-depth analysis as needed
• Analyzes and interprets data results and communicates findings to the team
• Communicates all relevant information and keeps everyone on the same page at all times; fosters collaboration with the group to lower cost of goods to WFM
• Assists with the development of new reporting tools to be used by buying teams (global and regional, to support purchasing operational needs and executive decision-making)
• Prepares materials and supports buyer communication as needed
• Monitors the functional activity processes and outcomes; recommends areas for continuous improvement
• With oversight, performs the truck forecasting tasks, particularly for holiday planning
• Assists with managing transportation carriers
• Supports team leadership by communicating truck planning issues, interpreting weekly reports and resolving arrival conflicts
• Communicates, represents, and upholds WFM’s core values and business philosophy to Team Members and vendor/supply/carrier partners
• Provides data and works as liaison for WFM Purchasing team
• Monitors the trucking and delivery schedules to proactively identify potential issues and conflicts for all regions
• Works with trucking, delivery, storage, and other stakeholders to resolve issues.
• Reviews periodic reports for patterns, trends, and systemic issues; communicating improvement recommendations to Senior Team Leader
• Drives improvement in key performance metrics, such as order fill rate, on-time delivery, inventory turns, service levels at shelf, returns, and inventory levels versus budget.
• Tracks and reports on key metrics on a regular basis.
• Responsible for daily tracking of load status while in transit, understanding and documenting dwell time at pick up and delivery locations.
• Ensures optimal use of processes and policies to enhance efficiency and effectiveness of the Transportation Management System (TMS)
• Maintains complete and accurate records of all transactions and projections.
• Assist with planning and execution of Transportation Procurement RFPs

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level