Supply Chain Manager

Ballard House • Ypsilanti, MI

5d • Hybrid

About The Position

Ballard House is a founder-led ecommerce company that partners with established brands to scale Amazon operations using our in-house logistics, content creation and advertising infrastructure. Founded in 2017, we began as an Amazon reseller and transitioned to brand partnerships in 2023, bringing operational excellence to a portfolio of eight and nine-figure brands. We’re hiring a Supply Chain Manager to own Amazon inventory management for our partner brands from demand planning to sell through. Responsibilities will include forecasting marketplace demand at the sku level, lead time management, purchase order creation, stock level monitoring, and managing supply chain assistants. You will also collaborate with our warehouse team on regular cycle counts and best practices for inventory management. This is not an account management role. You will not be responsible for sales calls or high-level brand strategy. Your job is to ensure we maintain optimal stock levels across our catalog, collaborate with our manufacturers to solve supply chain constraints and contribute to creating scalable systems that provide both visibility and control. If you like planning ahead, contributing to shared wins, tightening messy workflows, and becoming the person people trust to keep the machine moving, this is your lane.

Requirements

• 2–5 years of experience in ecommerce operations, supply chain logistics, or another detail-heavy execution role
• Comfortable working with spreadsheets, task lists, dashboards, and operational data
• Clear written and verbal communicator who can document decisions, and keep people aligned
• Able to manage VA(s) or junior support team members with clarity and accountability
• Strong problem-solving instincts. You do not just report that something is broken; you help figure out what needs to happen next

Responsibilities

• Own day-to-day supply chain execution across assigned brands, including purchase order tracking, vendor follow-up, warehouse coordination, and replenishment workflows
• Monitor sales velocity, stock levels, and upcoming replenishment needs to prevent stockouts and overstocks
• Track liquidations and product launches cross functionally with the brand management team
• Coordinate freight quotes for inbound and outbound shipments in tandem with warehouse team
• Manage and train supply chain VA(s), including task assignment, quality control, follow-up, and recurring workflow improvement
• Work directly with COO on process improvement within the department
• Create, improve, and maintain supply chain related SOPs
• Stay curious and build practical working knowledge of Amazon operations, inventory management, ecommerce workflows, and internal systems

Benefits

• Paid time off
• Paid holidays
• Monthly health stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed