Supply Chain Manager Last Mile, NA AMXL LRP

Amazon • San Diego, CA

7d

About The Position

Own the last mile volume plan that shapes how millions of heavy and bulky
packages reach customers' doors each year. You'll lead quarterly planning cycles
that directly impact customer experience, delivery speed, and cost efficiency
across North America.

Amazon Extra Large (AMXL) delivers large, heavy, and bulky products with special
handling services like Room of Choice delivery, Haul-Away, and Installation. As
a Supply Chain Manager on the Long Range Planning team, you'll build full year
volume plans, partner with finance and operations teams, and drive data-driven
decisions that optimize our delivery network from current quarter through year
end.

You'll communicate in verbal and written form to senior stakeholders, solve
ambiguous problems with a data-oriented approach, and identify gaps with
innovative solutions that improve customer experience, reduce cost, and help
create a best-in-class delivery network.

You'll lead North America AMXL Last Mile quarterly volume plans, partnering with
finance, operations, carrier planning, network design, and data science teams.
Your plans ensure integration between short-term execution and long-term
strategy, and you'll develop bridges that explain key metric changes from plan
to plan.

You'll analyze data to optimize existing strategies and identify opportunities
to improve delivery network performance. When new information surfaces, you'll
dive deep and present optimal solutions to leadership based on your data-driven
supply chain modeling. Success in this role directly impacts customers by
optimizing the journey from warehouse to doorstep for Amazon's heavy and bulky
products.

The NA AMXL Long Range Planning team owns the quarterly and full current year
plan for AMXL's end-to-end supply chain. We set challenging but achievable
targets and build the roadmap to accomplish them, connecting execution teams
with long-term strategy.

Our mission is to set the benchmark for a world-class heavy and bulky supply
chain in customer experience, speed, sustainability, and cost. We partner across
finance, operations, carrier planning, and data science to deliver aligned plans
that leadership can commit to.

Requirements

• 2+ years of supply chain experience
• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Nice To Haves

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Master's degree

Responsibilities

• Lead the North America AMXL Last Mile volume plan from current quarter through end of year
• Build and maintain site and package level attainment plans that determine delivered volume, carrier mix, service volume, and route density
• Collect, validate, and model inputs to build full year volume flows within network constraints
• Drive leadership alignment to lock challenging yet achievable quarterly targets and gain approval of the optimal plan
• Own the data and communication handoff to carrier planning and finance teams for quarterly cycles
• Build, maintain, and improve planning models in partnership with data science and analytics teams
• Develop data-driven tracking mechanisms to monitor plans against performance and trends over time
• Analyze plan variances to identify root causes and develop bridges that explain key metric changes
• Invent and simplify planning mechanisms to streamline integration across short-, mid-, and long-term planning horizons
• Drive continuous improvement through process automation and scalable mechanisms
• Partner with cross-functional teams to ensure aligned plans across the end-to-end supply chain

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level