Supply Chain Compliance Intern

Lindt & Sprüngli • Stratham, NH

20h

About The Position

The Supply Chain Compliance Intern will help reduce wholesale customer deductions and fines by reviewing customer infractions, initiating disputes for repayment, and supporting process improvements across the Customer Service Department. The intern will work with Order Management, Exceptions Management, Compliance, Supply Chain, and Customer Efficiencies, and collaborate closely with Customer Service, Finance, Sales, Inventory Control, LSNA, and Customer Logistics. The role calls for an analytical approach to documenting work instructions, creating visual process maps, identifying process gaps and inefficiencies, and finding opportunities for cost savings and operational optimization.

The twelve-week Lindternship program provides undergraduate and graduate students with hands-on experience and projects that affect the business. Interns are paired with a mentor and can participate in professional development workshops and sessions and networking events.

The position focuses on compliance reporting and analysis, automation opportunities for core business processes, and optimization of existing business reporting. Applicants must be currently authorized to work in the United States on a full-time basis; visa sponsorship is not available. Candidates must successfully pass a background screening and may also be required to pass drug screenings.

Requirements

• Be a junior or senior enrolled in an accredited university degree program.
• Prior internship experience and/or experience in project-focused, process-oriented, and results-oriented positions.
• Demonstrated computer proficiency and proficiency with Microsoft software.
• Basic understanding of supply chain operations.
• Strong computer skills; proficiency with Microsoft Word, Excel, and PowerPoint is required.
• Ability to multitask while maintaining attention to detail.
• Strong analytical skills.
• Ability to work on teams and collaborate effectively.
• Ability to complete projects on schedule while following established procedures.
• Ability to foster and maintain solid professional relationships internally and externally.
• Excellent written and verbal communication skills.
• Self-motivation and a desire to learn.
• Must be currently authorized to work in the United States on a full-time basis; the company will not sponsor work visas.
• Must successfully pass a background screening and may be required to pass drug screenings.

Nice To Haves

• University degree program with a focus on Logistics or Supply Chain.

Responsibilities

• Review customer infractions and initiate disputes for repayment to help reduce wholesale customer deductions and fines.
• Support process improvements across the Customer Service Department and collaborate with cross-functional teams.
• Enhance existing reporting systems to improve accuracy and efficiency.
• Analyze customer and logistics performance trends to identify improvement and optimization opportunities.
• Develop and implement corrective action plans for identified issues.
• Work with internal and external cross-functional teams to build alignment, secure buy-in, and encourage process adoption.
• Partner with business intelligence and reporting teams to understand recurring business tasks and reporting requirements.
• Identify and prioritize opportunities to automate core business processes and implement solutions through transition into production environments.
• Evaluate reporting frameworks and datasets to ensure they meet evolving business needs for frontline and executive audiences.
• Work with operational teams to identify reporting gaps and develop tailored solutions.
• Establish processes to continually assess and refine reporting outputs.
• Document detailed work instructions, create visual process maps, and identify process gaps or inefficiencies.

Benefits

• Mentor pairing during the internship program.
• Professional career development workshops and sessions.
• Networking events with additional team members.
• A bonus and/or long-term incentive may be included as part of the compensation package.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed