Supply Chain Business Analyst

Saxon Global•Warren, MI

16h

About The Position

This role acts as the primary liaison between Aftermarket Supply Chain business partners and IT teams supporting mainframe-based solutions. The position involves leading requirements gathering, process analysis, solution definition, and functional design for enhancements, defects, and operational support needs. The analyst will partner with mainframe engineering teams to translate business requirements into technical work items, design decisions, and implementation plans. Responsibilities include supporting business processes tied to warehousing, inventory, order flow, fulfillment, returns, and related supply chain transactions. The role requires analyzing system behavior across batch processing, interfaces, file transfers, data dependencies, and downstream operational impacts. Additionally, the analyst will drive issue triage and root cause analysis for production incidents, coordinate release readiness activities, and identify opportunities for process improvement. The ability to lead through influence and keep delivery focused on business value is crucial.

Requirements

Bachelor's degree in Information Systems, Computer Science, Supply Chain, Business, or a related field
Significant experience as a Systems Analyst, Business Analyst, or similar IT delivery role supporting enterprise business applications
Experience working in mainframe-supported environments, including close collaboration with teams supporting technologies such as COBOL, Job Control Language (JCL), IBM Db2, IMS, batch processing, and file-based integrations
Strong experience translating business needs into clear functional requirements and actionable delivery plans
Experience supporting supply chain, warehousing, distribution, logistics, inventory, or aftermarket business processes
Strong analytical and problem-solving skills with the ability to assess business impact, system dependencies, and operational risk
Experience leading cross-functional discussions with business users, developers, testers, and support teams
Strong written and verbal communication skills, including the ability to simplify technical topics for business audiences and clarify business needs for technical teams
Experience supporting production operations, incident triage, testing, and change implementation in complex enterprise environments
Demonstrated ability to lead work independently, manage ambiguity, and drive results across multiple priorities

Nice To Haves

Experience in automotive, manufacturing, aftermarket, or dealer-facing supply chain environments
Experience with warehouse management, fulfillment, order management, parts operations, or returns processes
Experience working with legacy-to-modern integration patterns across mainframe, distributed, and cloud-connected platforms
Familiarity with SQL, data analysis, API and file integration concepts, or middleware-based interfaces
Experience working in Agile, product, or hybrid delivery models
Experience coordinating with vendor teams, managed services partners, or multiple internal delivery organizations
Knowledge of operational controls, release management, and production support processes for business-critical systems

Responsibilities

Act as the primary liaison between Aftermarket Supply Chain business partners and IT teams supporting mainframe-based solutions
Lead requirements gathering, process analysis, solution definition, and functional design for enhancements, defects, and operational support needs
Partner with mainframe engineering teams to translate business requirements into technical work items, design decisions, and implementation plans
Support business processes tied to warehousing, inventory, order flow, fulfillment, returns, and related supply chain transactions
Analyze system behavior across batch processing, interfaces, file transfers, data dependencies, and downstream operational impacts
Drive issue triage and root cause analysis for production incidents, helping coordinate business, technical, and support teams through resolution
Create high-quality documentation including business requirements, process flows, functional specifications, test scenarios, and implementation support materials
Lead and support testing activities including system integration testing, user acceptance testing, defect management, and validation of business outcomes
Coordinate release readiness activities including deployment planning, cutover support, communications, and post-deployment stabilization
Identify opportunities to improve process efficiency, system reliability, data quality, and supportability across the application landscape
Influence priorities and alignment across multiple stakeholders without direct authority, keeping delivery focused on business value and operational continuity