About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Raleigh Hospital, A Campus of Duke University Hospital Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Requirements

  • High School Diploma or GED required.
  • Minimum of one year of experience in one or more of the following areas: distribution, warehousing, shipping and receiving, logistics, material handling, customer service, inventory control, or a related service environment.
  • Ability to exert 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.
  • Ability to push and pull unloaded and loaded carts requiring up to 100 pounds of force daily.
  • Frequent reaching, lifting, stooping, and bending.
  • Commitment to continuous process improvement and service excellence.
  • Ability to work cooperatively to achieve organizational and team goals.
  • Strong problem-solving skills and ability to contribute innovative ideas.
  • Sense of urgency and a proactive customer service approach.
  • Valid Driver's License may be required.

Nice To Haves

  • Some college coursework preferred but not required.
  • Experience in a fast-paced, customer service-oriented environment strongly preferred.

Responsibilities

  • Distribute and restock supplies and/or linen for end users.
  • Utilize Supply Chain technologies, including Pyxis and SAP, to document the movement of supplies.
  • Perform regular cycle counts to ensure accurate inventory levels.
  • Check expiration dates on supplies, document findings, and appropriately discard expired products.
  • Accept and sign for deliveries from distributors as needed.
  • Inspect shipments, enter goods receipts into SAP, and file packing slips.
  • Report shipment discrepancies to on-site management.
  • Prepare and process vendor returns and rotate stock in all inventory areas.
  • Move and stock supplies in appropriate shelving locations after receiving is completed.
  • Transport shipments from the loading dock to stockrooms and deliver packages to designated recipients.
  • Deliver non-supply items, such as medical gas and linen, as required.
  • Participate in mid-year and year-end inventory counts.
  • Complete all STAT orders according to established service level agreements.
  • Provide excellent customer service when addressing supply and linen-related inquiries.
  • Maintain clean and organized workspaces and storage areas throughout the facility.
  • Proactively recommend operational efficiency improvements.
  • Perform additional job-related duties, as reasonably assigned, to support safe patient care practices.
  • Cross-train in other operational functions and provide support when needed.
  • Work collaboratively with colleagues to achieve organizational and departmental goals.
  • Maintain professionalism when responding to customer needs.
  • Effectively operate within a computerized work environment.
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