Supply Chain Associate

Duke Careers•Durham, NC

2d•Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Raleigh Hospital, A Campus of Duke University Hospital Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Requirements

Must have the ability to exert 20 to 50 pounds of force occasionally, and or 10 to 25 pounds of force frequently, and up to 10 pounds of force constantly to move objects.
In this particular job the exertional requirements to push/pull the unloaded and loaded supply carts with the duty requiring up to 100 pounds of exertional force daily.
Reaching, lifting, stooping and bending are frequent in daily duties.
Ability to strive to improve processes to enhance services.
Work cooperatively with others to achieve organizational and team goals.
Ability to contribute in creating new ideas and problem solving.
Possess a sense of urgency and a proactive customer service philosophy.
Experience using an ERP system
Competency in inventory management
HS Diploma/G.E.D. required.
At least 1 year of work experience, including experience in one of the following areas: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control, or other comparable service line.
Strongly prefer experience in a fast- paced, customer service environment.
2 years of work experience, to include experience in at least one of the following disciplines: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control or other comparable service line.

Nice To Haves

Some college level coursework preferred, but not required.
Valid Driver's License - may be required

Responsibilities

Distribute and restock supplies and/or linen to end users in accordance with established policies and procedures.
Use appropriate Supply Chain technologies (Pyxis and SAP) to document movement of supplies.
Perform cycle count on a regular basis to ensure accuracy of stock levels in all areas.
Check expiration dates on supplies on a regular basis and document and discard expired products.
Accept and sign for deliveries from distributors as necessary Inspect shipments, enter Goods Receipts into SAP, filing packing slips.
Report identified shipment discrepancies to SC onsite management.
Prepare and ship out Vendor Returns, rotation of stock in all areas.
Move and stock supplies to appropriate shelfing locations once receiving is complete.
Transport shipments from loading dock to stockroom and deliver packages to appropriate purchasers.
Deliver non-supply items when specified (e.g. medical gas, linen) in a timely manner.
Participate and perform mid-year and year-end inventory counts.
Ensure all STAT orders are completed according to specified service level agreement.
Demonstrate excellent customer service when interacting with end customers to address linen and/or supply questions.
Ensure all Supply Chain work areas are clean and organized, including all other supply storage areas throughout the facility.
Proactively provide recommendations on operational efficiency improvements to Supply Chain management.
Act as a mentor/precept to all Level 1 Supply Chain Associates; act as back-up Team Lead if necessary.
Demonstrate excellent customer service in all areas when interacting with our customers.
Deliver, manage and coordinate supplies/other products to off-site clinics and/or facilities as needed.
Manage inventory; assist in preparations and perform annual inventory.
Oversee consignment inventory and processes.
May oversee inventory management of procedural areas.
Proactively collaborate with other Supply Chain stakeholders to adjust par levels and address slow moving items based on supply usage.
Troubleshoot supply shortage issues and articulate known impact.
Effective use of the ERP system to pull reports, find products, use handheld technologies for delivery andPAR replenishment, run reports in SAP to close out daily transactions.
SME (Subject Matter Expert) for the TIMS module; including receiving and documenting.
Able to pull EPIC Reports and use as a tool and/or pull reports from Pyxis and analyze data to provide appropriate recommendations.
Participate in PERT, OR EDIT, and VAT discussions as needed (as assigned)
Vendor Management - access and utilize Vendormate (as assigned)
Work with customers to help reconcile invoices as needed
Able to work and complete all assigned tasks with minimal supervision from Team Lead and Manager Level 1 & 2.
General ability and willingness to perform additional job functions (within reason) that are necessary to ensure safe patient care practices as directed by supply chain management.
Are required to be cross- trained and perform, when needed, in other Supply Chain related responsibilities.
Working at Duke University Health System requires the ability to work cooperatively and communicate well with others to achieve organizational and team goals, to work with professional manner in responding to customers' needs and ability to work in a computerized environment.