Supply Chain and Client Account Specialist

Gauss Management Research & EngineeringDenver, CO
$75,000 - $90,000

About The Position

The Supply Chain and Client Account Specialist is responsible for managing the execution of assigned customer programs within a wire harness manufacturing environment. This role serves as the primary interface between the customer and internal teams to ensure successful coordination of customer support, supply chain activities, and program execution. This position will be located in either Ogden, UT or Denver/Colorado Springs, CO. The Supply Chain and Client Account Specialist also oversees program performance from initial quote through production and delivery. This includes coordinating material availability, managing production schedules, communicating program status, and ensuring compliance with contract, technical, and quality requirements. The role works closely with engineering, procurement, manufacturing, and quality teams to ensure programs are executed efficiently and customer expectations are met. Success in this role is measured by customer satisfaction, on-time delivery performance, supply chain readiness, and effective program execution.

Requirements

  • Understanding of manufacturing processes, preferably wire harness or electrical assembly
  • Ability to interpret technical drawings and documentation
  • Knowledge of supply chain coordination including procurement and material planning
  • Experience using ERP systems for quoting, scheduling, and tracking
  • Strong project management and organizational skills
  • Ability to manage multiple programs simultaneously
  • Strong communication and customer relationship skills
  • Proficiency with Microsoft Office Suite
  • Bachelor’s degree in Business, Engineering, Supply Chain, Operations, or related field preferred (or equivalent experience)
  • 2+ years of experience in manufacturing, defense industry, or program support environments preferred

Nice To Haves

  • Knowledge of defense industry standards preferred
  • Experience in wire harness, electronics manufacturing, or similar electrical assembly environments preferred
  • Experience coordinating cross-functional teams
  • Project or program management experience preferred

Responsibilities

  • Customer Support & Account Management Serve as the primary point of contact for assigned customer accounts
  • Build and maintain strong professional relationships with customer representatives
  • Communicate program status, delivery schedules, risks, and changes to customers
  • Support customer inquiries and issue resolution
  • Participate in customer meetings, program reviews, and status updates
  • Identify opportunities for account growth and continuous improvement through deep understanding GMRE capabilities and customer needs.
  • Supply Chain Coordination Coordinate with procurement and suppliers to ensure materials support production schedules
  • Monitor material availability and identify supply risks or long-lead components
  • Assist with creating cost and labor estimates based on engineering drawing packages.
  • Track supplier delivery performance with procurement
  • Support material planning and inventory coordination
  • Assist in resolving supply chain disruptions and implementing mitigation plans
  • Ensure supply chain activities align with program schedules and commitments
  • Project and Program Management Manage programs from estimating through production and final delivery
  • Coordinate cross-functional teams including engineering, operations, procurement, and quality
  • Provides functional leadership across engineering, procurement, manufacturing, and quality teams supporting program execution
  • Develop and monitor program schedules to ensure on-time delivery
  • Track key milestones and identify risks to schedule, cost, or performance
  • Support preparation of customer quotations
  • Ensure compliance with contractual requirements, military specifications, and quality standards
  • Communicate risks and mitigation plans to leadership
  • Support continuous improvement initiatives

Benefits

  • health, dental, and vision insurance
  • 401(k)
  • vacation
  • Paid Time Off (PTO)
  • Paid Sick Leave (PSL) based on state laws
  • paid holidays
  • life insurance to all permanent full-time employees
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