Supply Chain Analytics Manager

DCH Health System•Tuscaloosa, AL
•Onsite

About The Position

The Supply Chain Analytics Manager manages supply chain data analytics, systems, and technology-related processes. The role supports Supply Chain staff with data management, information extraction, and analytics from internal systems and external sources; provides system-wide training on core Supply Chain systems and processes; and oversees ERP data integrity for the DCH MMIS. The manager also directs the day-to-day performance of the Supply Chain IT Analyst and oversees opportunities to optimize the MMIS/ERP and other Supply Chain systems. This position performs analytics and project work across Supply Chain, prepares monthly and ad-hoc reports, identifies cost-saving opportunities, and supports product and service evaluations. It develops KPIs and supplier performance measures, supports performance improvement initiatives, and maintains relationships with internal departments, staff, and suppliers. The role also assists the System Director of VAT with the Value Analysis Dashboard. The position requires onsite physical presence and frequent interaction with internal customers in person, by phone, and by email. It involves extended periods of sitting and may also require standing and walking for long periods. The employee must meet DCH safety, performance, compliance, mission, vision, values, and policy requirements and perform other duties as assigned.

Requirements

  • An associate degree is required; a minimum of 7 years of healthcare experience may be substituted in lieu of a degree.
  • Excellent verbal and written communication skills, interpersonal relationship skills, and customer service skills are required.
  • Experience using front-office personal computer applications is required.
  • High-level skills in Excel are required.
  • Must possess average manual dexterity and fine motor skills.
  • Able to stand, walk, and sit for long periods of time.
  • Normal color vision is required.
  • Hearing and vision must be normal or corrected to within normal range.
  • Able to perform the duties with or without reasonable accommodation.

Nice To Haves

  • A baccalaureate degree in business, information systems, or a concentration in data analytics is highly preferred.
  • Understanding of Supply Chain processes and experience with ERP, MMIS, and/or GPO information systems is preferred.
  • Medical supply knowledge is a plus.

Responsibilities

  • Manage and direct the Supply Chain IT Analyst's day-to-day performance updates.
  • Identify and oversee opportunities to optimize the MMIS/ERP and oversee other Supply Chain systems.
  • Provide expertise and training in Supply Chain systems and technologies, including Microsoft Office Suite, ERP and MMIS supply chain functions, EDI systems, vendor management systems, and GPO- and vendor-provided databases.
  • Perform project work and data analytics tasks across all areas of Supply Chain.
  • Prepare monthly and ad-hoc data reports to support the department.
  • Use available databases to identify products and product lines for cost savings.
  • Evaluate competitive offerings to determine the overall best value for products and services, and develop acceptance criteria for objective decision-making.
  • Recommend product substitutions, product conversions, and utilization reviews based on data analytics.
  • Serve as liaison between Purchasing, Contracting, Value Analysis, and Distribution Services.
  • Develop KPIs for each Supply Chain function and track initiatives as needed.
  • Develop and manage effective relationships with internal departments, staff, and suppliers.
  • Assist with performance improvement initiatives, including documentation and reporting of outcomes.
  • Assist the System Director of VAT with the creation, utilization, and management of the Value Analysis Dashboard.
  • Develop and track supplier performance metrics, including for the prime distributor, to support consistent quality, delivery timelines, and cost effectiveness.
  • Facilitate regular supplier performance reviews and negotiate performance improvement plans when necessary.
  • Maintain performance, patient and employee satisfaction, and financial standards as outlined in the performance evaluation.
  • Perform compliance requirements outlined in the Employee Handbook and adhere to DCH Health System policies and procedures.
  • Adhere to the DCH Mission, Vision, and Values, including creating positive relationships with patients, families, coworkers, colleagues, and self.
  • Perform essential job functions in a manner that ensures the safety of patients, visitors, and employees; identify and reduce unsafe practices and take appropriate action to reduce risks and hazards.
  • Use electronic mail, time and attendance software, learning management software, and the intranet.
  • Perform other duties as assigned.
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