Supply Chain Analyst

Express•Columbus, OH

3d•Onsite

About The Position

This is a strategic and influential role that will shape the delivery experience for all Phoenix retail customers, owning and executing the end-to-end cost and quality performance. The role involves reviewing and tracking warehouse and operational supply usage, inventory levels, and replenishment needs. It also includes monitoring inventory accuracy, coordinating inventory counts, and researching discrepancies. The analyst will track inbound ASN/PO completion rates and vendor fulfillment performance to identify shortages, delays, and recurring issues. Additionally, the role involves monitoring top- and tail-performing SKUs, identifying opportunities for consolidation or disposition, and identifying smart-slotting and inventory consolidation opportunities to improve warehouse efficiency and space utilization. The position also entails researching and evaluating vendors for cost-saving opportunities, comparing pricing, service levels, and alternatives to support purchasing decisions and ongoing cost optimization. The analyst will prepare and distribute daily DTC operational reporting, develop and maintain weekly inbound and outbound volume projections, monitor transmission and system errors, and track VAS projects from initiation through completion. The role also includes processing and tracking inventory adjustment requests and partnering with warehouse operations to investigate inventory discrepancies. Finally, the analyst will respond to supply chain and inventory-related requests from Customer Service and other internal teams, coordinate store address changes, and maintain accurate shipping/location information. This role requires partnering with Operations, Customer Service, Transportation, IT, and external vendors to resolve day-to-day supply chain issues.

Requirements

3-5 years in transportation, logistics or supply chain analytics
Demonstrated ability to audit parcel and freight audit payment and systems application
Proficient in data analysis, reporting, KPI tracking and performance measurement
Understanding of modes of transportation
Able to manage and improve budget and unit economics particularly on cost per package and shipment
Strong analytical and problem solving skills
Comfortable with ambiguity
Enjoy working independently and in a team environment
Able to present and provide solutions to problems with data and examples of how it can impact and improve operations
Comfortable in Excel and Google sheets

Nice To Haves

SQL a plus

Responsibilities

Review and track warehouse and operational supply usage, inventory levels, and replenishment needs
Monitor inventory accuracy and coordinate inventory counts and research in response to operational and customer requests
Track inbound ASN/PO completion rates and vendor fulfillment performance to identify shortages, delays, and recurring issues
Monitor top- and tail-performing SKUs, including end-of-life inventory, and identify opportunities for consolidation or disposition
Identify smart-slotting and inventory consolidation opportunities to improve warehouse efficiency and space utilization
Research and evaluate vendors to identify cost-saving opportunities for supplies and operational purchases
Compare pricing, service levels, and alternatives to support purchasing decisions and ongoing cost optimization
Prepare and distribute daily DTC operational reporting
Develop and maintain weekly inbound and outbound volume projections for Radial
Monitor transmission and system errors, coordinate resolution, and identify recurring issues or trends
Track VAS projects from initiation through completion, including units worked, completed, and returned to inventory/put-away
Process and track inventory adjustment requests related to samples, damages, and other inventory exceptions
Partner with warehouse operations to investigate inventory discrepancies and ensure timely resolution
Respond to supply chain and inventory-related requests from Customer Service and other internal teams
Coordinate store address changes and maintain accurate shipping/location information across applicable systems
Partner with Operations, Customer Service, Transportation, IT, and external vendors to resolve day-to-day supply chain issues