Supply Chain Analyst 1, Resi
About The Position
Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry. The Supply Chain Analyst I supports Resi’s hardware operations through detailed analysis, inventory coordination, procurement support, and fulfillment monitoring. This role works closely with cross-functional teams to ensure accurate data tracking, optimize stock levels, and identify areas for operational improvement. The ideal candidate is detail-oriented, analytically driven, and eager to contribute to a fast-paced supply chain environment with a strong focus on continuous improvement and customer satisfaction.
Requirements
- Strong analytical skills with proficiency in Google Sheets
- Clear written and verbal communication
- Ability to manage multiple tasks and prioritize effectively
- Collaborative and solutions-oriented mindset
- Strong attention to detail and accuracy
- Bachelor’s degree in Supply Chain, Business, Logistics, or a related field required
- 1-2 years of experience in supply chain analysis or operational support
Nice To Haves
- Experience working in a fast-paced hardware or technology environment preferred
Responsibilities
- Analyze supply chain performance metrics and recommend process improvements.
- Support procurement and vendor communications by gathering quotes and tracking order status.
- Monitor inventory levels, forecast demand, and maintain ERP system data accuracy.
- Coordinate with the Sales and Orders team to manage expectations around procurement timelines.
- Manage escalations related to customer order delays and fulfillment timelines.
- Own and maintain international documentation, including customs compliance and reporting.
- Track inbound shipments and assist with import/export procedures.
- Generate weekly and monthly reports on stock levels, order status, and component usage.
- Participate in RMA tracking, return reconciliation, and feedback loop documentation.
- Partner with Product and Engineering teams to support BOM change implementations and SKU updates.
- Assist with technical documentation updates and inventory audits.
- Contribute to KPI measurement and report on supply chain process health.
- Identify opportunities to reduce lead times or improve vendor performance.
Benefits
- 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
- 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
- 401K match
- Hybrid work model - 3 days in the office / 2 days remote each week
- 12 paid Company Holidays
- 2 paid Volunteer Time Off days
- 15 days PTO, to start, increases with tenure and seniority.
- Paid parental and adoption leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
