Entry Supply Chain Analyst [North Reading, MA]

Aston Carter•Lowell, MA

2d•Onsite

About The Position

The Supply Chain Analyst plays a key role in end-to-end deployment order management, post-deployment support, and resolution of delivery and supply gaps for a global robotics-focused operation. In this position, you manage multiple deployment engineering projects simultaneously, collaborate closely with procurement and logistics teams, and ensure sites are ready and clear to deploy. You analyze trends, contribute to key performance indicators and service level agreements, and drive process improvements, cost optimization, and sustainability initiatives. This role suits a proactive, detail-oriented self-starter with strong analytical skills, a passion for technology and operational excellence, and a commitment to fostering an inclusive team culture.

Requirements

Bachelor’s degree in Engineering, Transportation, Supply Chain, or Operations discipline.
Strong mathematics, logical reasoning, and problem-solving skills.
Strong analytical abilities with high proficiency in creating and managing advanced models using SQL.
High proficiency in Microsoft Excel, including advanced functions for modeling and data analysis.
Prior analyst work background or an analytical focus in higher education.
Conceptual understanding of systems and configuration management.
Experience working with end-to-end supply chain processes.
Ability to deep dive into complex problems, identify root causes, and develop effective mitigation plans.
Ability to drive execution and results by partnering with cross-functional teams.
Proficiency with Microsoft Office tools for communication, analysis, and reporting.
Strong written and verbal communication skills with keen attention to detail.
Demonstrated sound judgment and a proactive, self-starting approach to work.

Nice To Haves

Experience in transport, logistics, operations management, and inventory management.
Experience contributing to or working with KPIs and SLAs related to on-time delivery and site health readiness.
Interest or experience in robotics or technology-driven supply chain environments.
Enthusiasm for participating in the design phase of next-generation ERP or similar large-scale systems.
Ability to design and document processes clearly for training and operational use.
Demonstrated ability to support and foster an inclusive and collaborative team culture.
Strong ownership mindset aligned with principles of diving deep into data and issues.

Responsibilities

Manage end-to-end deployment order management, including internal material requisitions and delivery tracking.
Collaborate and communicate with internal and external stakeholders to assess and report on site health readiness and ensure a high standard of delivery excellence.
Execute and resolve Equipment Install Plan (EIP) versus Sales Order (SO) mismatches to maintain accurate deployment plans.
Resolve and troubleshoot customer ticket issues, addressing delivery gaps, supply issues, and system deficiencies in a timely manner.
Provide post-deployment support to ensure smooth operations and quick resolution of any emerging issues.
Drive operational excellence by contributing to and monitoring key performance indicators (KPIs) and service level agreements (SLAs), particularly on-time delivery and clear-to-deploy metrics.
Partner with procurement, logistics, and cross-functional teams to ensure materials availability and overall site readiness.
Drive order management process improvements, cost optimization, and scalability initiatives in collaboration with robotics supply chain leadership.
Identify and implement continuous improvement opportunities to streamline processes, reduce waste, and elevate operational standards.
Problem-solve and design practical supply chain solutions to support a complex robotics network.
Maintain and update internal documentation for training and reference, ensuring processes and procedures remain current and clear.
Analyze trends and performance data using SQL and advanced Excel models to inform decision-making and recommend process enhancements.
Support and actively foster a culture of inclusion within the team through collaborative and respectful communication.
Demonstrate ownership and a deep understanding of supply chain processes, consistently diving deep into issues to determine root causes and effective mitigation plans.
Drive execution by partnering with cross-functional teams across supply chain, transport, logistics, operations, and inventory management.