Supply Chain Advisor

Quincaillerie Richelieu Ltee•Montreal, QC

10h•Onsite

About The Position

Richelieu Hardware is seeking a Supply Chain Advisor for their Head Office located in Ville Saint-Laurent. This role supports a team dedicated to strategic projects involving distribution networks, logistics flows, systems, and operational processes. The advisor will act as a business partner, conducting complex analyses, identifying improvement opportunities, and designing solutions to optimize operations and support company growth. Key activities include data analysis, operational understanding, and project management to transform data into actionable recommendations. The role also involves supporting users during the implementation of new solutions through training, communication, and adoption assistance.

Requirements

Bachelor’s degree in Business Administration (Operations & Logistics Management), Industrial Engineering, Operations Research, Business Analytics, or a related field
Minimum of 3 to 5 years of relevant experience in supply chain, continuous improvement, consulting, or business analysis
Demonstrated experience in data analysis, visualization, and interpretation applied to operations and supply chain
Experience supporting users, delivering training, or providing operational support
Experience managing or coordinating multidisciplinary projects
Experience in network optimization, logistics modeling, or capacity studies
Strong knowledge of distribution, procurement, inventory, and transportation processes
Advanced proficiency in Excel and data visualization tools (Power BI or equivalent)
Solid understanding of ERP, WMS, and TMS systems
Bilingual (French and English), both spoken and written
Occasional availability to travel to our divisions across Canada and the United States

Nice To Haves

Knowledge of SQL, Python, or other analytical tools

Responsibilities

Participate in projects that have a direct impact on the company’s growth
Contribute to the evolution of the North American distribution network
Work with large data sets and advanced analytical tools
Influence business decisions through quantitative and operational analyses
Collaborate with multiple teams across Canada and the United States
Grow within an environment that promotes innovation, continuous improvement, and autonomy
Collect, analyze, and interpret data related to supply chain operations
Conduct analyses to identify opportunities to improve performance, service levels, and costs
Develop and maintain dashboards, KPIs, and decision‑support tools
Perform scenario analyses and provide recommendations based on data and operational needs
Produce reports and presentations to support decision‑making and initiative tracking
Act as a lead or key contributor on various supply chain project components
Participate in defining business requirements and evaluating potential solutions
Coordinate project activities and ensure follow‑up on deliverables, timelines, and risks
Participate in validation, implementation, and benefits‑measurement activities for deployed solutions
Produce reports, analyses, or dashboards to support decision‑making and project monitoring
Support users in adopting systems, tools, and operational best practices
Provide assistance to operational teams and follow up on process‑ or system‑related issues
Prepare and maintain tools, procedures, user guides, and operational documentation
Deliver training to users on existing tools, systems, and processes
Conduct operational diagnostics across different sectors of the organization
Map and analyze current processes to identify optimization opportunities
Facilitate workshops with stakeholders
Provide recommendations based on data, field observations, and industry best practices
Participate in network optimization studies, logistics modeling, or capacity analyses when required
Contribute to scenario evaluations related to distribution networks, logistics flows, and inventory strategies