Supplier Strategist

Energy CXChicago, IL
$125,000 - $180,000Hybrid

About The Position

Energy CX is hiring a Supplier Strategist to build its supplier relationship function from the ground up. The company is currently leaving value on the table with suppliers, data isn't being captured, reconciliation has gaps, and relationships lack the structure needed to strengthen over time. This person will be responsible for building trust and reinforcing strong, ongoing relationships with suppliers while designing the workflows and systems behind them. They will take supplier processes from manual and ad hoc to automated and scalable, and represent the company as a credible, data-driven partner.

Requirements

  • Experience managing external partner, supplier, or vendor relationships; comfortable serving as the primary point of contact and building trust with counterparts
  • 5+ years of experience in the energy industry
  • Strong process and workflow design skills; able to move supplier data collection, reconciliation, and reporting from manual/ad hoc to automated and scalable
  • Comfortable owning commission reconciliation against contract terms and catching discrepancies before they compound
  • Highly organized and proactive
  • Strong Excel and data-tracking skills

Nice To Haves

  • Experience supporting contract negotiations around commission structures or incentive thresholds
  • Background in brokerage or another supplier- or vendor-driven industry
  • Experience building SOPs, reporting cadences, or tracking systems from scratch

Responsibilities

  • Own and develop the relationship between Energy CX's and our supplier partners
  • Design and implement how Energy CX operationally works with suppliers
  • Support negotiations around commission structures and incentive programs
  • Monitor and flag opportunities to improve ECX's standing with key suppliers
  • Surface intelligence about what suppliers are learning and prioritizing, and represent Energy CX proactively to suppliers
  • Manage daily supplier communications and ensure timely resolution of all inquiries and issues
  • Reconcile commission discrepancies against contract terms and maintain accurate tracking
  • Validate and integrate new supplier data into ECX systems, flagging discrepancies as needed
  • Track supplier rate and term changes, assessing their impact on deals and informing the Account Executive team
  • Manage supplier relationship touchpoints, including QBRs, with proactive preparation
  • Monitor progress toward supplier incentive thresholds and identify opportunities to maximize outcomes
  • Maintain a weekly scorecard tracking key operational metrics across supplier programs
  • Conduct weekly reviews of supplier relationships, reconciliation, data capture, and contracts to proactively address gaps

Benefits

  • PTO (15 days)
  • All major holidays off
  • Full day off on Thursday and Friday of Thanksgiving
  • Half day on the Wednesday before Thanksgiving
  • 12/24 - 1/2 Company break
  • Health Insurance (75% of monthly premium for employee-only plans, 50% for plans with dependents)
  • Dental Insurance (50% of employee's monthly premium)
  • Vision Insurance (available at low monthly rates)
  • Basic Term Life & AD&D Insurance (Fully Covered by Energy CX)
  • Short-Term Disability (Fully Covered by Energy CX)
  • Long-Term Disability (Fully Covered by Energy CX)
  • 401(K) with employer match (20% of total contribution on up to 5% of salary)
  • Work from home on Fridays
  • 20 additional work from home days per year
  • Gym membership at on-site gym facilities
  • Frequent company events
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