Supplier Strategist

Energy CX•Chicago, IL

7d•Hybrid

About The Position

Energy CX is hiring a Supplier Strategist to build its supplier relationship function from the ground up. The company is currently leaving value on the table with suppliers, data isn't being captured, reconciliation has gaps, and relationships lack the structure needed to strengthen over time. This role will be responsible for building trust and reinforcing strong, ongoing relationships with suppliers while designing the workflows and systems behind them. The goal is to take supplier processes from manual and ad hoc to automated and scalable, and to represent the company as a credible, data-driven partner.

Requirements

Experience managing external partner, supplier, or vendor relationships; comfortable serving as the primary point of contact and building trust with counterparts
5+ years of experience in the energy industry
Strong process and workflow design skills; able to move supplier data collection, reconciliation, and reporting from manual/ad hoc to automated and scalable
Comfortable owning commission reconciliation against contract terms and catching discrepancies before they compound
Highly organized and proactive
Strong Excel and data-tracking skills

Nice To Haves

Experience supporting contract negotiations around commission structures or incentive thresholds
Background in brokerage or another supplier- or vendor-driven industry
Experience building SOPs, reporting cadences, or tracking systems from scratch

Responsibilities

Own and develop the relationship between Energy CX's and our supplier partners
Design and implement how Energy CX operationally works with suppliers
Support negotiations around commission structures and incentive programs
Monitor and flag opportunities to improve ECX's standing with key suppliers
Surface intelligence about what suppliers are learning and prioritizing, and represent Energy CX proactively to suppliers
Manage daily supplier communications and ensure timely resolution of all inquiries and issues
Reconcile commission discrepancies against contract terms and maintain accurate tracking
Validate and integrate new supplier data into ECX systems, flagging discrepancies as needed
Track supplier rate and term changes, assessing their impact on deals and informing the Account Executive team
Manage supplier relationship touchpoints, including QBRs, with proactive preparation
Monitor progress toward supplier incentive thresholds and identify opportunities to maximize outcomes
Maintain a weekly scorecard tracking key operational metrics across supplier programs
Conduct weekly reviews of supplier relationships, reconciliation, data capture, and contracts to proactively address gaps