Supplier Quality Specialist (Starship Supply Chain)

SpaceX•Hawthorne, CA

4d•$85,000 - $135,000

About The Position

The Supplier Quality Specialist supports the Starship supply chain by improving supplier quality, reducing non-conformances, and strengthening supply chain reliability. The role manages production and receiving quality issues, works with vendors on corrective actions and process improvements, and partners with engineering, procurement, production, and supply chain reliability teams to ensure parts and services meet requirements. It also reviews supplier manufacturing processes and quality systems, supports supplier onboarding and audits, and provides technical support at supplier sites as appropriate. The position includes analyzing quality metrics and issue tickets to identify trends and systemic root causes; managing containment and non-conformance resolution; and executing processes such as SDR, MRB, RTV, CAPA, and production issue ticket review. The specialist also helps develop policies, standards, processes, and documentation. Travel of up to 25% of the work week may be required, as well as extended hours and weekend work when needed to meet critical deadlines.

Requirements

High school diploma or equivalency certificate.
Bachelor’s degree in engineering or supply chain, or at least 2 years of professional experience in engineering, supply chain, manufacturing, or quality in lieu of a degree.
Ability to travel up to 25% of the work week.
Ability to work extended hours and weekends when needed to meet critical deadlines.

Nice To Haves

Bachelor’s degree in engineering or supply chain.
Experience sharing information and influencing others, with strong written and verbal communication skills and the ability to liaise cross-functionally, internally and externally, and present to team members and management.
Strong understanding of manufacturing processes and technical requirements.
Deep technical domain experience in one or more commodity types, such as machined, avionics, or composite parts.
Experience reading engineering drawings, including Geometric Dimensioning and Tolerancing (GD&T).
Experience with AS9100 or a similar quality management system standard.
Knowledge of supplier quality processes, such as part or supplier approval processes and First Article Inspection Reports.
Direct experience interfacing with suppliers, corrective/preventive action systems, and supplier portals.
Experience in a supplier development capacity.
Proficiency in MS Office applications.
Proficiency with lean concepts and statistical and data analytics.

Responsibilities

Improve the issue ticket landscape for assigned products and identify actions to improve vendor performance.
Own production non-conformances, triage lots, and drive corrective actions with vendors.
Partner with vendors to institute processes or actions that reduce issues and supply chain risk.
Improve quality management processes and supplier performance.
Manage containment, receiving, and precision inspection non-conformances and identify paths to resolution.
Identify improvements to processes and variables that reduce the total issue ticket landscape.
Create improvements within SpaceX’s supply base to support a more stable supply chain.
Provide technical support onsite at suppliers as appropriate to ensure part reliability.
Work with engineering, procurement, and production teams to ensure parts and services meet requirements.
Analyze quality metrics to identify trends and systemic root causes.
Partner with supply chain reliability engineers to eliminate recurring non-conformances and ensure part reliability, including through supplier improvement plans.
Review supplier manufacturing processes and quality systems, including new supplier onboarding and audit evaluation.
Provide feedback on manufacturing methods and technologies during the supplier product lifecycle.
Execute supply chain non-conformance management processes, including SDR, MRB, RTV, supplier CAPA, and production issue ticket review.
Support containment of non-conforming products, including identifying product location, coordinating mitigation of flight risk, and driving root cause analysis.
Build relationships across SpaceX and with cross-functional groups to identify and eliminate impacts from vendor defects.
Assist in developing policies, standards, processes, and documentation.

Benefits

Potential eligibility for long-term incentives in the form of company stock or long-term cash awards.
Potential discretionary bonuses.
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
Comprehensive medical coverage.
Vision coverage.
Dental coverage.
401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Various other discounts and perks.
Accrual of 3 weeks of paid vacation.
Eligibility for 10 or more paid holidays per year.
Paid sick leave pursuant to company policy.