Supplier Quality Specialist (Starship)

SpaceX•Starbase, TX, TX
•Onsite

About The Position

SpaceX is seeking a Supplier Quality Specialist to support the Supply Chain Reliability team and its global quality surveillance of the supply base. The role manages tactical supplier quality activities, helps reduce supply chain risk, and eliminates the impact of vendor-caused defects on SpaceX engineering and production through rapid containment, resolution, and corrective and preventive action. The position supports suppliers in providing premium-quality parts amid rapidly evolving designs and increasing production volumes. The specialist works with vendors and internal teams to improve supplier performance, resolve non-conformances, assess manufacturing processes and quality systems, and strengthen supply chain stability. The role is based onsite in Starbase, Texas; remote work is not considered. Travel may be required up to 25% of the work week, and extended hours or weekend work may be needed to meet critical deadlines.

Requirements

  • Bachelor's degree or at least 3 years of experience in an engineering, supply chain, manufacturing, or quality field.
  • Must be able to travel up to 25% of the work week.
  • Must work onsite in Starbase, Texas; remote work is not considered.
  • Position may involve extended hours and weekend work when needed to meet critical deadlines.
  • Must meet applicable U.S. Government export-control requirements: be a U.S. citizen or national, lawful permanent resident, refugee, or asylee, or be eligible to obtain required U.S. Department of State authorizations.

Nice To Haves

  • Bachelor’s degree in engineering or supply chain.
  • Experience sharing information and influencing others.
  • Strong written and verbal communication skills, including cross-functional and external liaison and presentations to team members and management.
  • Strong understanding of manufacturing processes and technical requirements.
  • Deep technical domain experience in one or more commodity types, such as machined, avionics, or composite parts.
  • Experience reading engineering drawings, including Geometric Dimensioning and Tolerancing (GD&T).
  • Experience with AS9100 or a similar quality management system standard.
  • Knowledge of supplier quality processes, such as part or supplier approval processes and First Article Inspection Reports.
  • Direct experience interfacing with suppliers and using corrective/preventive action systems and supplier portals.
  • Experience in a supplier development capacity.
  • Proficiency in MS Office applications.
  • Proficiency with lean concepts and statistical and data analytics.

Responsibilities

  • Improve the issue ticket landscape for assigned products and identify actions to improve vendor performance.
  • Own non-conformances found at vendors, including Supplier Deviation Requests, and non-conformances found in production.
  • Partner with vendors to institute processes and actions that reduce issues and supply chain risk.
  • Improve existing quality management processes and work with vendors to improve their performance.
  • Manage containment, receiving, and precision-inspection non-conformances and develop paths to resolution.
  • Identify process changes that reduce the total issue ticket landscape.
  • Create improvements within SpaceX’s supply base to facilitate a more stable supply chain.
  • Provide technical support onsite at suppliers as appropriate to ensure part reliability.
  • Work with Engineering, Procurement, and Production to ensure parts and services meet requirements.
  • Analyze quality metrics to identify trends and systemic root causes.
  • Partner with Supply Chain Reliability Engineers to eliminate recurring non-conformances and ensure part reliability, including through supplier improvement plans.
  • Review and assess supplier manufacturing processes and quality systems, including new-supplier onboarding and audit evaluation.
  • Provide feedback on manufacturing methods and technologies during the supplier product lifecycle.
  • Execute supply chain non-conformance management processes, including Supplier Deviation Requests, Material Review Board, Return to Vendor, supplier Corrective and Preventive Action, and production issue ticket review.
  • Support containment of non-conforming product, including identifying product location and coordinating with Supply Chain Reliability Engineers on flight-risk mitigation and root-cause analysis actions.
  • Build relationships across SpaceX and with cross-functional groups to identify, reduce, and eliminate impacts from vendor defects.
  • Assist in developing policies, standards, processes, and documentation.
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