Supplier Quality Manager

Johnson & Johnson • West Chester, MA

14h • Hybrid

About The Position

The Supplier Quality Manager is accountable for establishing and monitoring robust quality assurance programs to ensure external manufacturers consistently meet DePuy Synthes quality, regulatory, and business requirements. This includes oversight of supplier quality systems, manufacturing process controls, product quality performance, risk management activities, and compliance with applicable global regulations and standards. The Source Quality Manager drives continuous improvement initiatives, strengthens supplier capabilities, and fosters a culture of quality excellence to ensure the reliable delivery of safe, effective, and compliant products.

Requirements

• University/Bachelor’s degree or equivalent in Engineering/Scientific or associated relevant Technical / Engineering discipline is required.
• A minimum of 6 years progressive experience in a regulated industry.
• A minimum of 2 years of experience in a managerial capacity.
• Previous work experience with Suppliers.
• Demonstrated knowledge of business impact of compliance issues and risk management.
• Experience in leadership roles involving project management, problem solving and technical projects.
• High performing skills in negotiating and influencing decision makers, decision making skills, communication skills, judgement, tact and leadership skills.

Nice To Haves

• An Advanced degree in engineering/scientific or discipline is preferred.
• Relevant experience in medical devices and/or pharmaceutical industry.
• Experience in Supply Chain and/or R&D.
• Experience with Six Sigma/Process Excellence tools, training and certification.

Responsibilities

• Lead Source Quality and Purchasing Controls for external manufacturers, ensuring supplier quality systems, process controls, and product quality requirements consistently meet DePuy Synthes, regulatory, and industry standards.
• Drive Supplier Performance and Compliance through supplier qualification, quality metrics, risk management, quality agreements, audits, and ongoing performance monitoring to ensure a compliant and reliable supply base.
• Champion Continuous Improvement and Digital Transformation by simplifying, standardizing, and digitizing Supplier Quality processes, systems, and reporting to improve efficiency, effectiveness, and compliance.
• Provide Technical Quality Leadership for supplier-related quality activities including nonconformance management, investigations, CAPA, change management, verification and validation, and manufacturing process controls.
• Partner Cross-Functionally and with External Manufacturers to resolve quality issues, mitigate supply and compliance risks, support product lifecycle activities, and achieve business objectives.
• Develop and Lead a High-Performing Team by recruiting, coaching, and developing talent, establishing effective training programs, and fostering a culture of quality, accountability, and continuous improvement.
• Support Business and Regulatory Objectives through leadership during internal audits, supplier assessments, and regulatory inspections while ensuring financial, GMP, Health, Safety, and Environmental commitments are met.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager