About The Position

Supplier Performance Monitor ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Requirements

  • Doctorate/ Masters/BA/BS/RN/AD/GED
  • If Master’s degree, 3 years of directly related experience; if Bachelor’s degree, 5 years of directly related experience; if Associate’s degree, 10 years of directly related experience; if GED, 12 years of directly related experience
  • GCP Laboratory auditing experience, In-vitro diagnostics preferred
  • Technical knowledge of the assigned area of focus (imaging, adjudication, specialty laboratory testing), including techniques and technologies
  • Knowledge of Good Clinical Practice (GCP) QA processes (particularly Corrective and Preventive Action, Deviation Reporting, Auditing)
  • Exceptional oral and written communication skills
  • Ability to understand the needs of diverse stakeholder groups
  • Exceptional problem solving and analytical skills
  • Ability to define and track metrics
  • Attention to detail and understanding of the potential impact of clinical data discrepancies
  • Technical mastery of key databases and systems
  • Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Nice To Haves

  • 7 years’ work experience in life sciences or medically related field, including 4 years of biopharmaceutical clinical research experience (clinical research experience obtained working on clinical trials at a biotech, pharmaceutical, CRO or technical services supplier)
  • Technologist or work experience in imaging or laboratory technology and their application to clinical trials
  • Management experience of direct reports

Responsibilities

  • Monitoring the collection, processing, and analysis of data from external third-party Supplier for sponsored clinical trials
  • Monitoring and evaluating Supplier compliance and data quality
  • Tracking corrective actions in relation to monitoring issues and audit findings; escalates as appropriate
  • Developing professional relationships with external third-party Suppliers and with stakeholders

Benefits

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service