Supplier Onboarding Analyst
About The Position
The Procure-to-Pay (PTP) Supplier Management team sets up and maintains supplier records to support accurate, compliant, and timely payments. The Supplier Onboarding Analyst owns day-to-day supplier onboarding and works with business teams, Tax, Treasury, Procurement, and Disbursements. The role is accountable for setting up suppliers accurately and on time, with bank account and tax validations completed before payment, in support of SOX-compliant controls. This position is based onsite at 330 Commerce Street in Nashville, Tennessee, five days per week, from 9:00 a.m. to 6:00 p.m. Flexibility may be needed based on business needs. The role supports teams globally and is part of a process transformation, so flexibility and clear communication are important.
Requirements
- Bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent experience.
- At least 3 years of experience in supplier or vendor management, accounts payable, procure-to-pay, or a related finance operations role.
- Working knowledge of vendor master data, W-9/W-8 tax documentation, and bank account validation.
- Strong attention to detail and a controls-minded approach.
- Clear written and verbal communication skills, with the ability to manage multiple priorities and short deadlines.
- Proficiency in Excel and common office tools.
- Supplier onboarding experience is required.
- Ability to work onsite five days per week for the full shift and communicate effectively while supporting global teams.
Nice To Haves
- Experience with ERP systems, preferably Oracle Fusion; SAP or another ERP is acceptable.
- Experience with supplier management or onboarding systems.
- Familiarity with SOX controls, audit support, and fraud prevention in vendor master processes.
- Experience with ticketing or case management tools.
- Experience supporting international suppliers or multiple regions.
- Process improvement or automation experience.
- Entertainment industry experience.
Responsibilities
- Review and process new supplier requests, including vendor information forms, W-9 and W-8 tax forms, and supporting documentation, for accuracy and completeness.
- Create and update supplier records according to established processes and approval workflows.
- Validate supplier legal names, addresses, tax IDs, and bank account details, and confirm bank account information is verified before payment.
- Identify and resolve discrepancies such as bank account mismatches, missing forms, or supplier name inconsistencies by working with suppliers and internal requesters.
- Coordinate exception requests with Tax, Compliance, and PTP leadership, maintaining clear documentation of approvals.
- Prioritize and escalate urgent onboarding requests affecting time-sensitive payments, and communicate status to stakeholders.
- Respond to supplier and internal inquiries about onboarding status within agreed service levels.
- Maintain onboarding trackers and reports, including open requests, aging, and turnaround time.
- Support audit and SOX requests by providing evidence and documentation for vendor master controls.
- Help document procedures and training materials, identify process improvements, and support system implementations and go-live waves by testing and validating supplier data.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
