Supplier Development Engineering Intern

Motorola Solutions•Elgin, IL

5d•Onsite

About The Position

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. At Motorola Solutions we are helping solve some of the biggest challenges around safety and physical security by developing advanced artificial intelligence (AI) technologies and products that are used to help keep people, businesses, and cities around the world safer. Avigilon, a Motorola Solutions company, designs, develops, and manufactures advanced AI, video analytics, network video management software and hardware, surveillance cameras, and access control solutions that help change the way people interact with their security systems. The primary responsibility of the Quality Engineer Intern is to own and manage various aspects of quality, effectively and efficiently for Motorola Solution’s EMS. Using proven methodologies, the Quality Engineer will, as a subject matter expert during the manufacturing process ensuring quality throughout the process and ultimately are the voice and advocate of our customers. Reporting to the Make/Deliver Quality Manager, the Quality Engineer Intern will work very closely with global quality teams from various plants nationally and internationally. This role will also work closely with Supply Chain, Engineering, Technical Support, Service and Order Management teams during day to day operations. The Quality Engineer intern will be improving our overall quality performance of the EMS & DC for our LMR and Video product Line.

Requirements

Currently enrolled in a Bachelor’s degree program in Engineering, or a related technical field with a graduation date no late then Dec. 2030.

Responsibilities

Initiate detailed quality plans to identify and define quality related goals for the project that effectively addresses the expectations of the customer and deliverables.
Facilitate and lead all cross functional activities to effectively address stop-ship/stop-build events, utilizing an 8D methodology to drive issues to effective and timely resolution.
Drive resolution of complex multi-disciplinary problems/customer complaints using JIRA tool and using an 8D methodology throughout issue investigation to drive high customer satisfaction.
Champion design and manufacturing improvements based on return data analysis trends to reduce DQ and enhance the customer experience.
Develop, maintain, and report on product quality Metrics/KPIs relating to stated Goals and Objectives.
Prepare and present quality performance results on a regular basis to senior Supply Chain and Design Engineering leadership.
Manage quality performance of all in house manufactured product and OEM/ODM supplied products by monitoring KPIs and when necessary, initiating requests for Corrective Actions.
Drive robust Preventive Actions identifying underlying process gaps to prevent recurrence of significant quality issues.