Supplements Manager

Pyramid Foods•Springfield, MO

About The Position

The Supplements Manager is a mid-level, full-time store leadership role at Pyramid Foods. The manager leads the Supplement Department and its associates, supports the company’s goal of providing quality food and service at competitive prices, and helps maintain an outstanding customer experience in a clean, friendly atmosphere. The role involves empowering associates, solving problems through critical thinking, and keeping the department well stocked and faced. The manager oversees daily department operations, including customer service, team scheduling and training, merchandising, inventory and shrink control, sales, ordering, pricing, signage, reports, and the organization and upkeep of the backroom, refrigerated cases, and shelves. The role also requires maintaining ethical vendor relationships, developing and maintaining supplement knowledge and training, communicating with other departments, and following company policies and appearance standards. This is medium physical work. The employee must be able to stand and move among workstations, handle and move products, and perform tasks such as lifting, carrying, pushing, pulling, reaching, stooping, and kneeling. Occasional lifting of 50-pound boxes is required, along with frequent exertion of 25–50 pounds and constant exertion of 10–20 pounds. Dexterous use of both hands and good corrected vision and hearing are required. The work may take place on floors that sometimes become slippery, and may involve using knives or other sharp instruments.

Requirements

Ability to lift 50-pound boxes occasionally, exert 25–50 pounds of force frequently, and exert 10–20 pounds of force constantly while moving and handling materials and products.
Dexterous use of both hands.
Ability to stand and move among various workstations.
Ability to lift, carry, push, and pull items to move them to areas of use.
Ability to use knives and other sharp instruments used in food preparation or removing products from boxes.
Good corrected vision and hearing.
Ability to lift, carry, stoop, kneel, stand, reach, push, and pull, including working on floors that sometimes become slippery.

Responsibilities

Provide exceptional service to all clientele.
Schedule and thoroughly train team members, answer their questions, and encourage them.
Maintain a clean, attractive, and inviting atmosphere for customers.
Follow merchandising plans; control inventory and shrink; maximize sales; order for the Supplement Department; remove discontinued items; and request credits as needed.
Maintain pricing and signage, an organized backroom, refrigerated cases, and shelf conditions.
Complete all necessary reports for the Supplement Department.
Maintain a firm and ethical relationship with vendors and suppliers.
Develop supplement knowledge and maintain training in supplements.
Maintain clear communication with other departments.
Comply with company policies, including the dress code and wearing a name tag.
Lead and empower associates and solve problems through critical thinking while maintaining a well-stocked and faced department.