Supervisory Recreation Specialist (Attraction Sales) NF-03
About The Position
This position is located at Leisure Travel Mini Mall, Fort Bragg, NC. The incumbent manages and supervises the assigned area, which includes ticket sales and guest services for local events and attractions, as well as providing general information about transportation, hotels, and the area. The role also involves presenting information about available activities and services, maintaining administrative and financial information, and preparing routine reports and correspondence. The incumbent handles financial and administrative tasks, including preparing vendor payment documentation, balancing daily receipts and bank statements, preparing daily activity reports, making deposits, and maintaining files. The position also includes preparing budgets and performing a full range of supervisory duties, such as recommending disciplinary actions, awards, pay adjustments, employee development and training, and work schedules.
Requirements
- Progressively responsible experience, including supervisory or managerial experience.
- Exceptional communication and interpersonal skills in customer service and problem resolution.
- Ability to supervise the work of others.
- Meet qualification, eligibility, and background requirements for the position.
- Satisfactorily complete an employment verification (E-Verify) check and required pre-employment checks.
- A one-year probationary period may be required.
- Direct deposit and a Social Security card are required.
Nice To Haves
- Experience in attraction sales and guest services is desirable.
- A two-year degree (AA) with a major emphasis in hospitality management or a closely related field may substitute for some required experience.
Responsibilities
- Manage and supervise ticket sales, guest services, and other assigned activities.
- Provide information about local events and attractions, transportation, hotels, and the area.
- Present information about available activities and services at functions, meetings, retirement seminars, and installation orientations.
- Maintain information needed for administrative and financial reports.
- Prepare vendor payment documentation; balance daily receipts and bank statements; prepare daily activity reports; and make daily deposits.
- Establish, maintain, revise, and dispose of files in accordance with procedures.
- Prepare budgets and routine correspondence based on brief notes, oral instructions, or precedents.
- Perform supervisory duties, including initiating or recommending disciplinary actions, awards, pay adjustments, employee development and training programs, and work schedules.
Benefits
- Professional development opportunities, including training, education, and certification programs.
- Access to some on-base facilities, including fitness centers and libraries.
- Regular full-time and part-time employees are eligible for health and life insurance, 401(k) and retirement plans, paid personal time off, and federal holidays.
- NAF flexible employees may participate in the NAF 401(k) plan; some may also be eligible for health insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
