Supervisory Program Specialist

Veterans Health Administration • Jackson, MS

17h • Onsite

About The Position

This full-time position serves as Deputy Chief, Community Care, at the G.V. (Sonny) Montgomery VA Medical Center and is directly accountable to the Chief, Community Care. The role assists with functions related to the Office of Community Care (OCC), including medical care, inter-facility coordination, the Mission Act, and other contract services. It oversees and supports staff and program operations, financial and cost reporting, access to healthcare services, and coordination with clinical services and providers.

The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., subject to change based on agency needs. Telework may be authorized, with eligibility discussed during the interview process. This is not a virtual position. The work is primarily sedentary, with some standing, walking, bending, lifting, and carrying charts, folders, and supplies; the position frequently involves walking to locations throughout the healthcare system, including patient care areas.

Requirements

• U.S. citizenship is required.
• Current Federal employees and qualifying former Federal employees must meet the GS-12 time-in-grade requirement: 52 weeks at GS-11.
• At least one year of specialized experience equivalent to GS-11, including supervisory work assignment and review, priority setting, scheduling, performance evaluation, work improvement plans, feedback, and coaching.
• Experience applying analytical and evaluative methods to assess and improve program efficiency and effectiveness.
• Experience developing and executing large operating budgets, including cost analysis, expenditure forecasting, assessing operational and staffing needs, and identifying cost savings.
• Experience preparing clear, concise, technically sound documents and reports for varied audiences, including executive leadership, VISN and Central Office officials, and legislative stakeholders.
• Experience engaging with diverse internal and external stakeholders across multiple leadership levels.
• Complete the required application steps, questionnaire, and online assessment.
• Male applicants born after December 31, 1959, must be registered with Selective Service.
• Selected applicants are subject to a background/security investigation and must complete online onboarding and acceptable identity-document requirements.
• Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
• Serve a one-year probationary period or two-year trial period, as applicable.
• Physical demands include some standing, walking, bending, lifting, and carrying charts, folders, and supplies; frequent walking throughout the healthcare system is required.

Responsibilities

• Exercise supervisory authorities and responsibilities, including assigning and reviewing work and performing administrative and personnel management functions for staff.
• Serve as a primary resource to the Pentad and Chief, Community Care for projects related to OCC and purchased care in the community, a complex healthcare coordination system with a budget exceeding $100 million.
• Identify healthcare service access concerns by analyzing providers, facilities, ancillary services, and budgeted resources, and prepare and implement plans to resolve concerns.
• Oversee and assist staff in developing improved automated and computerized managerial reports and reporting techniques.
• Oversee OCC work with the Managerial Cost Accounting section to provide accurate labor and supply mapping data and improve mapping processes so workload is properly captured.
• Review the accuracy and adequacy of financial, costing, and managerial reports, and ensure quality assurance of statistical reports and related data for higher-level management.
• Serve as a liaison for clinical services regarding OCC funds, provider contracts, service lines, and physician/provider relations.

Benefits

• Federal employees and their families have access to a comprehensive federal benefits package; specific benefits depend on the position and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed