Supervisory Printing Services Specialist

Internal Revenue Service•Fresno, CA

1d•Onsite

About The Position

This position is to be filled in the TS - CARE-Customer Assistance, Relationship and Education - Media & Publications area. As a Front Line Manager, you will plan work, set priorities, prepare schedules, and assign tasks to subordinates. You will evaluate employee performance, provide guidance, and participate in hiring decisions. You will also handle employee complaints, administer minor disciplinary actions, and identify training needs. Additionally, you will be responsible for improving production and work processes. The specific duties of this position involve planning, organizing, and directing the activities of the Internal Revenue Service's Publishing Division to ensure compliance with legal and regulatory requirements and to meet customer needs. This includes developing goals, researching and applying relevant laws and regulations (such as USC Title 44, Joint Committee on Printing's Printing & Binding Regulations, Treasury Directives, and IRM provisions), and identifying resource requirements. You will advise senior leadership on significant issues, establish metrics for timely review, and utilize electronic data systems and management information tools for program management and operational analysis. Communication with customers and stakeholders regarding program and product information, as well as measuring program effectiveness, will be key.

Requirements

One (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job.
Applying the laws, regulations, and policies governing Federal printing and publishing activities, including United States Code Title 44, Government Publishing Office (GPO) regulations, Joint Committee on Printing requirements, Federal Acquisition Regulation (FAR), Treasury Directives, and Internal Revenue Manual (IRM) provisions, as well as the ability to interpret and integrate these authorities to develop policies, procedures, and program guidance affecting complex, nationwide operations.
Applying printing and publishing processes and technologies, including pre-press, composition, design, digital and offset printing, bindery, finishing, and distribution systems, along with product management principles, production scheduling, cost estimating, forecasting, and quality assurance practices to oversee technical and sensitive print products and ensure compliance with security, quality, and cost standards.
Evaluating a multifunctional publishing program; establishing goals and performance metrics; allocating resources; and implementing process improvements that increase efficiency and effectiveness including budget formulation and execution, capital investment analysis, and workforce planning sufficient to advise senior leadership on program direction, operational performance, and long-range planning.
Applying supervisory and human capital management principles and practices to lead a workforce, including the ability to recruit, develop, evaluate, and address employee performance; manage workload distribution; and ensure compliance with merit system principles and applicable personnel regulations.
Utilizing electronic data systems and management information tools to support program management and operational analysis.
Utilizes email systems, presentation software, spreadsheets, and data management applications to communicate program and product information to customers and stakeholders and to measure and evaluate program effectiveness.
Identifies employee developmental needs and provides or arranges for training (formal and on-the-job) to maintain and improve job performance, encourages self-development, explains performance expectations to employees and provides regular feedback on strengths and weaknesses.
Holds employees responsible for satisfactory completion of work assignments.
Subject to a 1-year supervisory or managerial probationary period (unless already completed).
Obtain and use a Government-issued charge card for business-related travel.
Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment.

Nice To Haves

Major study -- journalism, business administration, English composition, commerce, accounting, printing or printing engineering, graphic or commercial art, industrial engineering, or economics.
Determining specifications for the printing of manuscript, i.e., selection of typography, layout, composition, format, paper stock, and other printer's instructions.
Negotiating or administering contracts for procurement of manuscript and illustrations, printing, binding and allied services, or printing stocks (paper, inks, etc.).
Managing a printing plant that produces printing either for the government or private industry customers.
Performing production control work in a large printing plant.
Serving as a sales representative for a wide variety of printing equipment.
Analyzing the price and cost of preparation and production of printing.
Planning, estimating, and scheduling printing on a full-time basis for a variety of publications.
Performing substantive administrative support or policy functions directly related to publishing and printing program management or operations.

Responsibilities

Plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work.
Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
Evaluate work performance of subordinates and make recommendations for outstanding performance recognition and/or disciplinary action.
Give advice, counsel, or instruction to employees on work and administrative matters.
Interview candidates for positions within the organization/unit and recommend appointment, promotion, or reassignment.
Hear and resolve complaints from employees, and refer group grievances and/or more serious unresolved complaints as appropriate.
Effect minor disciplinary measures, such as warnings and reprimands, and recommend other actions in more serious cases.
Identify developmental and training needs of employees, providing or arranging for needed development and training.
Initiate ways to improve production, work processes, and/or to increase the quality of the work directed.
Plan, organize, and direct the activities of the Internal Revenue Service, ensuring that the Publishing Division complies with legal and regulatory requirements and meets customer needs.
Develop goals and objectives that integrate organization and Publishing Division objectives.
Research, interpret, analyze, and apply United States Code (USC) Title 44, the Joint Committee on Printing's Printing & Binding Regulations, Treasury Directives 78-01 and 78-02, established Publishing Procedures and standards, and the IRM-particularly 1.17.1 through 1.17.10.
Review organization mission, functions, and staffing.
Identify requirements and initiate requests for additional resources including personnel, overtime, equipment, supplies, and space to ensure success in meeting goals and objectives.
Provide advice to senior leadership of significant issues and problems related to work accomplishment.
Establish metrics and analysis systems to ensure actions are timely and reviewed at critical points.
Apply expert knowledge of electronic data systems and management information tools to support program management and operational analysis.
Utilize email systems, presentation software, spreadsheets, and data management applications to communicate program and product information to customers and stakeholders and to measure and evaluate program effectiveness.
Apply the laws, regulations, and policies governing Federal printing and publishing activities, including United States Code Title 44, Government Publishing Office (GPO) regulations, Joint Committee on Printing requirements, Federal Acquisition Regulation (FAR), Treasury Directives, and Internal Revenue Manual (IRM) provisions, as well as the ability to interpret and integrate these authorities to develop policies, procedures, and program guidance affecting complex, nationwide operations.
Apply printing and publishing processes and technologies, including pre-press, composition, design, digital and offset printing, bindery, finishing, and distribution systems, along with product management principles, production scheduling, cost estimating, forecasting, and quality assurance practices to oversee technical and sensitive print products and ensure compliance with security, quality, and cost standards.
Evaluate a multifunctional publishing program; establish goals and performance metrics; allocate resources; and implement process improvements that increase efficiency and effectiveness including budget formulation and execution, capital investment analysis, and workforce planning sufficient to advise senior leadership on program direction, operational performance, and long-range planning.
Apply supervisory and human capital management principles and practices to lead a workforce, including the ability to recruit, develop, evaluate, and address employee performance; manage workload distribution; and ensure compliance with merit system principles and applicable personnel regulations.
Utilize electronic data systems and management information tools to support program management and operational analysis.
Utilize email systems, presentation software, spreadsheets, and data management applications to communicate program and product information to customers and stakeholders and to measure and evaluate program effectiveness.
Identify employee developmental needs and provide or arrange for training (formal and on-the-job) to maintain and improve job performance, encourage self-development, explain performance expectations to employees, and provide regular feedback on strengths and weaknesses.
Hold employees responsible for satisfactory completion of work assignments.