Supervisory Medical Care Transportation Technician - Paramedic

Veterans Health Administration • Hines, IL

11d • Onsite

About The Position

This position is assigned to the Department of Veterans Affairs, Veterans Health Administration, Veterans Transportation Services, Ambulance Service, at the VA Medical Center in Hines, Illinois. The role combines paramedic technical duties, including basic and advanced life support, with regular supervisory authority and responsibility for the Ambulance Services Program (ASP). This is not a virtual position; the employee must live within or be willing to relocate within commuting distance of the duty location.

The supervisor oversees the ASP and performs the full range of supervisory responsibilities, including scheduling staff, reviewing leave requests, interviewing candidates and recommending personnel actions, setting performance standards, evaluating performance, resolving complaints, recommending awards or bonuses, advising employees, and ensuring staff training. The position also forecasts funding needs for equipment, materials, and supplies.

As a paramedic, the employee responds to accidents and emergencies involving illness or injury; prioritizes treatment, triages patients, and records vital signs; provides basic and advanced life support, including IV fluid resuscitation and trauma care; operates emergency vehicles and medical equipment; and uses telephone and radio communications. The employee follows safety procedures, monitors the work environment, and helps lift and transport patients into vehicles and treatment facilities.

Supervisory paramedics may work rotating shifts, including holidays, and may be recalled to maintain ambulance and Emergency Department coverage 24 hours a day, seven days a week. Mandatory overtime may be required when emergency runs extend beyond scheduled hours. As a condition of continued employment, the paramedic must obtain National Registered Emergency Medical Technician (Paramedic) certification within 18 months of employment.

Requirements

• U.S. citizenship is required.
• Proficiency in basic written and spoken English is required for direct patient care.
• A valid and current state-issued paramedic license or certification is required.
• Current Basic Life Support Provider certification must be maintained.
• Current Advanced Cardiac Life Support Provider certification must be maintained.
• A valid and unrestricted state driver's license is required.
• For GS-11 qualification, at least one year of specialized experience equivalent to GS-10, or qualifying graduate education, or an equivalent combination of education and experience is required.
• Specialized experience must include lead or supervisory and technical-advisory work in emergency medical services, paramedic duties, emergency response and life-sustaining care, patient triage and advanced emergency procedures during transport, planning subordinate staff work, and observing and evaluating worker performance.
• A one-year probationary period is required.
• Must obtain National Registered Emergency Medical Technician (Paramedic) certification no later than 18 months after employment as a condition of continued employment.
• Applicants tentatively selected for VA employment in a testing-designated position must undergo urinalysis for illegal drug use; refusal results in denial of employment.
• Selective Service registration is required for males born after December 31, 1959.
• Selected applicants are subject to a background/security investigation and must complete online onboarding and acceptable-document identification requirements.
• Participation in the seasonal influenza vaccination program is required for VA health care personnel.
• Applicants must complete the application, assessment, and questionnaire, including the Supervisory Situational Judgment Test.
• Qualifications based on education require transcripts; qualifying education must be from an accredited institution, and foreign education requires a Certificate of Foreign Equivalency.
• Experience claimed must be documented with job title, duties, start and end month/year, and hours worked per week.

Responsibilities

• Oversee all aspects of the Ambulance Services Program.
• Create, adjust, and approve employee schedules and review and approve leave requests.
• Interview candidates and recommend appointment, promotion, or reassignment.
• Observe employee performance, develop performance standards, and conduct performance evaluations.
• Resolve formal and informal complaints; recommend awards or bonuses; and provide advice and counsel on work and administrative matters.
• Ensure subordinate employees are trained.
• Forecast funding needs for equipment, materials, and supplies.
• Respond to on-site accidents and emergencies involving injury or illness.
• Determine and prioritize medical treatment and procedures; triage patients and record vital signs.
• Administer basic and advanced life support at emergency scenes in accordance with medical standards, including IV fluid resuscitation and trauma care.
• Operate emergency transport vehicles and emergency or medical equipment, and use telephone and radio communication systems.
• Follow safety procedures, use safety equipment, and monitor the work environment for the safety of employees and others.
• Assist with lifting and carrying patients into or out of transport vehicles and into treatment facilities.
• Perform other duties as assigned.

Benefits

• Federal employees and their families have access to a comprehensive benefits package.
• Selected applicants may request credit for prior work or military service when determining annual leave accrual; approval is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed