J.P. Morgan Wealth Management - Vice President - Supervisory Manager - New York, NY

JPMorgan Chase & Co.•New York, NY
•$125,000 - $200,000

About The Position

As a Supervisory Manager in Chase Wealth Management, you will provide leadership and operational expertise while performing designated supervisory duties for a territory of Financial Advisors. You will manage complex, high-risk escalations from end to end and conduct outreach to executive-level stakeholders. The role oversees account and Advisor book reviews, identifies and escalates risks, and helps ensure the team performs high-quality work in a changing regulatory environment. It also includes developing staff expertise and supervising staff performance, mentoring, evaluations, and hiring-related activities.

Requirements

  • At least 5 years of experience in a principal capacity and 2 years of experience in securities investment industry supervision, compliance, or risk in retail investments.
  • Proficient knowledge of regulations, Regulation Best Interest (BI) requirements, fiduciary oversight, and financial planning strategies.
  • Eagerness to engage directly with clients and Advisors.
  • FINRA Series 7 and one or more of the following: FINRA Series 66 (or Series 63/65), Series 9/10 (or Series 4, 24, or 53), and an appropriate State Life & Health Insurance license. Additional licensing requirements must be met within 120 days of hire.
  • Competent knowledge of relevant securities rules, regulations, guidelines, securities products, and industry practices.
  • Strong critical-thinking, analytical research, and quantitative skills, with the ability to resolve issues clearly, concisely, and promptly.
  • Excellent written and verbal communication skills, including the ability to communicate with all levels of management.
  • Exceptional time management, risk analysis, judgment, problem-resolution, and decision-making skills.
  • Ability to understand new investment products, Advisor/Banker compensation plans, and firm-wide policies and procedures to conduct reviews.
  • Ability to build relationships across business functions to obtain information needed for reviews.
  • Ability to travel 50% of the time.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience as a Supervisory or Compliance professional preferred.
  • Advanced knowledge of FINRA, MSRB, and SEC rules and regulations.
  • Experience working alongside Advisors preferred.

Responsibilities

  • Monitor and analyze active account and book reviews, as well as staff productivity.
  • Identify issues, risks, and exposures, and engage senior leadership to address them.
  • Ensure the team understands its responsibilities and performs high-quality work while adapting to regulatory changes.
  • Understand the system logic used for risk-based reviews and refine rules based on prior findings.
  • Review, draft, or update desktop procedures and communicate changes to team members.
  • Develop subject matter expertise in securities rules and regulations through learning, research, and training.
  • Implement account reviews to monitor the ongoing suitability of investments and activities in client accounts.
  • Conduct Advisor book reviews to identify trends or patterns that may require further review and affect multiple customers.
  • Identify and escalate potential issues to appropriate parties for further action.
  • Collaborate with the Sales Practice Review team to escalate potential issues to the Disciplinary Action Forum.
  • Supervise staff development and mentoring; assess performance; prepare and deliver performance evaluations; and participate in recruiting, interviewing, retention, and recommending pay actions.

Benefits

  • Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
  • Reasonable accommodations for religious practices and beliefs, as well as mental health or physical disability needs.
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